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Old 11-18-2017, 02:23 PM
vidamora vidamora is offline
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Default Pro Tools not opening because of file error (NEED HELP)

Could not create a new document because Assertion in "/Volumes/Development/Code/203409/ProTools/DFW/Views/UMenu.MacOS.mm", line 1639.

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^^^
I recently updated my macOS and upon my first time trying to open Pro Tools I got this error message. Does anyone know what this means and what I can do to open a session? Thanks.
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Old 11-18-2017, 02:35 PM
Darryl Ramm Darryl Ramm is offline
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Default Pro Tools not opening because of file error (NEED HELP)

Start Pro Tools, hold down the ‘N’ key and when the playback engine dialog box appears select the correct playback engine... one with an output... which is likely the issue here.

I hope you installed an updated, compatible driver for your interface after you updated the OS.

You would have easily found this answer with a Google search on “assert” and the file name.

if that is not the problem, read “help us help you” up the top of each DUC page and provide the level of information described there.


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