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  #21  
Old 09-14-2017, 01:13 PM
Marco Bernardo's Avatar
Marco Bernardo Marco Bernardo is offline
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Default Re: Import Audio greyed-out search results.

From where does files were created?

I want to try that.
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Dialog Editor, Sound Designer, Re-Recording mixer

nMacPro 6Core/D500/512GB/64Gb ram | PT HD 12 HDN Thunderbolt | HD OMNI | Avid Artist Mix | Novation Impulse 25 | Waves Mercury Native | Audioease All In Bundle | SoundToys | McDSP Classic Pack | DUY Overpack | Arturia Beatstep Pro
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  #22  
Old 09-15-2017, 08:50 AM
J_Harry J_Harry is offline
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Join Date: Dec 2014
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Default Re: Import Audio greyed-out search results.

Was having an issue on one system where I could not bring up the import audio via hotkey, or via drop down window (greyed out). What ended up being the case, was that there was an active search in the clip bin, clearing the search (shift+cmd+D) then allowed me to import.

This only happened on one of the 9 systems we have running in house, multiple of which are running the same version PT12.5.2. Can recreate on that system like clockwork.
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  #23  
Old 11-15-2017, 12:58 PM
Propha C Propha C is offline
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Default Re: Import Audio greyed-out search results.

Problem still exists. Macbook Pro 10.12.3; PT 12.7.1 This is the absolute dumbest thing.
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  #24  
Old 11-15-2017, 01:24 PM
Marco Bernardo's Avatar
Marco Bernardo Marco Bernardo is offline
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Default Re: Import Audio greyed-out search results.

Quote:
Originally Posted by Propha C View Post
Problem still exists. Macbook Pro 10.12.3; PT 12.7.1 This is the absolute dumbest thing.
Yeah it’s dumb for sure.

http://avid.force.com/pkb/articles/d...1-Release-Info

PT 12.7.1 the latest macOS support is 10.12.2
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Marco Bernardo

Dialog Editor, Sound Designer, Re-Recording mixer

nMacPro 6Core/D500/512GB/64Gb ram | PT HD 12 HDN Thunderbolt | HD OMNI | Avid Artist Mix | Novation Impulse 25 | Waves Mercury Native | Audioease All In Bundle | SoundToys | McDSP Classic Pack | DUY Overpack | Arturia Beatstep Pro
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  #25  
Old 11-10-2018, 07:08 PM
Chirr Chirr is offline
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Join Date: Sep 2011
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Default Re: Import Audio greyed-out search results.

I recently encountered a similar issue. I was sent a collection of mp3 files to review. When trying to import into a session as usual (Shift+Command+I), the mp3's were greyed out. I tried again on a separate/older PT system and had the same problem. Then I noticed that the files didn't include the `.mp3` extensions in their names, even though they were mp3 files. After appending each file with `.mp3` at the end of the name, Pro Tools recognized them and I was able to succssfully import.
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