PT8 Weird bugs and performance issues

[frantik]

Two bugs which occur relatively consistently on my m-powered system are:

1. Mix window is usually, but not always, black on project load. I have to close the window and reopen it (minimizing doesn't work) for it to display anything

2. If I try to save a project when the following conditions are met:

a. song playing
b. edit window minimized
c. mix window showing

then most of the menu options will grey out and CPU usage will jump to near 100%. If I restore the Edit window from its minimized state, then operation returns to normal.

Has anyone else gotten either of these?


I've also noticed it seems like PT8 for windows is a very big resource hog.. i've seen PT7 on older windows systems and it didn't seem to bog down nearly as much, even with the same projects loaded. I like the new interface but not if it comes at the cost of performance.

[TOM@METRO]

What are your system details? Post a Sandra report so we can see what we're dealing with. This could be anything from outdated plug-ins to hardware issues to a bad PT install. Is this on PT8 only? What interface are you using? What version of Windows?

[frantik]

hi, thanks for your reply!

here's the basic hardware setup

< Processor >
Model: Intel(R) Xeon(TM) CPU 3.00GHz
Speed: 2.99GHz
Cores per Processor: 1 Unit(s)
Threads per Core: 2 Unit(s)
Internal Data Cache: 2x 16kB, Synchronous, Write-Thru, 8-way, 64
byte line size, 2 lines per sector
L2 On-board Cache: 2x 2MB, ECC, Synchronous, ATC, 8-way, 64 byte
line size, 2 lines per sector

< System >
System: Dell Inc. Precision WorkStation 470
Mainboard: Dell Inc. 0XC838
Bus(es): X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
System BIOS: Dell Inc. A06
Total Memory: 2GB ECC DIMM Registered DDR2

< Chipset >
Model: Dell Precision 470
Front Side Bus Speed: 4x 200MHz (800MHz)
Total Memory: 2GB ECC DIMM Registered DDR2
Memory Bus Speed: 4x 100MHz (400MHz)

< Memory Module(s) >
Memory Module: Infineon 72T64000HR5A 512MB ECC DIMM
Registered DDR2 PC2-3200R DDR2-400 (3.0-3-3-8
2-11-3-2)
Memory Module: Micron 18HTF6472DY-40EB2 512MB ECC DIMM
Registered DDR2 PC2-3200R DDR2-400 (3.0-3-3-8
2-11-3-2)
Memory Module: Infineon 72T64000HR5A 512MB ECC DIMM
Registered DDR2 PC2-3200R DDR2-400 (3.0-3-3-8
2-11-3-2)
Memory Module: Micron 18HTF6472DY-40EB2 512MB ECC DIMM
Registered DDR2 PC2-3200R DDR2-400 (3.0-3-3-8
2-11-3-2)

< Video System >
Adapter: NVIDIA Quadro PCI-E Series (64MB DDR, 252MHz/
2x405MHz, PCIe 1.00 x16, PS2.0, VS2.0)

using an M-audio delta 44 on Windows XP SP3

I noticed the problem with the edit window minimized occurs when the track is paused as well

[TOM@METRO]

Not enough, we need a Sandra report in order to understand your system.
Drives FAT or NTFS? Firewire controller? Onboard sound? USB? Etc?

[frantik]

i don't feel comfortable posting the entire sandra report online since I haven't even gone through it and seen what is in it. I've included more of the info you asked for.

i had these problems on a clean install of winxp sp3 with no plug is installed so I doubt it's a software conflict issue.

I also noticed saving causes problems whenever the edit window is minimized, not just during playback

< Storage Devices >
WDC WD600BB-00CAA1 60GB (ATA10:56GB (E:)
ST380013AS 80GB (SATA150, 3.5":75GB (C:)
ST3300831A 300GB (ATA100, 3.5":279GB (D:)
Apple iPod 30GB (USB): 28GB (H:)
PIONEER DVD-RW DVR-110D (ATA6:549MB (F:)

< Logical Storage Devices >
Old XP Main (E:): 56GB (NTFS) @ WDC WD600BB-00CAA1 60GB (ATA100,
2MB Cache)
300 GB (D:): 279GB (FAT32) @ ST3300831A 300GB (ATA100,
3.5", 8MB Cache)
Hard Disk (C:): 74GB (NTFS) @ ST380013AS 80GB (SATA150, 3.5",
NCQ, 8MB Cache)
Audio CD (F:): 0bytes (CDFS) @ PIONEER DVD-RW DVR-110D
(ATA66, DVD+-RW, CD-RW, 64kB Cache)
Removable Drive (H:): 28GB (FAT32) @ Apple iPod 30GB (USB)

< Peripherals >
LPC Hub Controller 1: Intel 82801EB/ER (ICH5/ICH5R) LPC Interface
Bridge
LPC Legacy Controller 1: SMSC LPC v1
Audio Device: Dell SoundMAX Integrated Digital Audio
Audio Codec: Analog Devices 0074h
Audio Device: VIA M Audio Delta-44
Serial Port(s): 2
Parallel Port(s): 1
Disk Controller: Dell Precision 470
Disk Controller: Dell Precision 470
USB Controller 1: Dell Precision 470
USB Controller 2: Dell Precision 470
USB Controller 3: Dell Precision 470
USB Controller 4: Dell Precision 470
USB Controller 5: Dell Precision 470
System SMBus Controller 1: Intel 801xx/63xx SMBus

< Network Services >
Network Adapter: Intel(R) PRO/1000 MTW Network Connection -
Packet Scheduler Miniport (Ethernet, 10Mbps)

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System(s) >
Windows System: Microsoft Windows XP Professional 5.01.2600
(Service Pack 3)
Platform Compliance: x86

[TOM@METRO]

Is your Ipod hooked up as you are running PT?

[frantik]

sometimes it is, sometimes it's not. i will check to see if there is any change in behavior when it's plugged in vs not plugged in

I don't have itunes installed though or any other apple software for the ipod besides the default drivers which are automatically installed.. I use an open source ipod manager instead

[frantik]

Ipod not plugged in, still getting the consistent bug: any time I save with the edit window is minimized, I have to restore the window before I can do anything else

[TOM@METRO]

Are you recording onto a FAT32 session drive? Don't. NTFS basic only.

[shawnames]

I've experienced both of these bugs on my system... It's happened on 3 different systems for me. At first I thougtht it was because I did and upgrade install to 8 instead of clean. Since then, I built an i7 rig with a fresh install of XP Pro and PTLE 8.

The only common denominator is my Seagate Sata HDs. However, this also occured on my laptop that I use to edit with an mbox mini. I'm away from my i7 so I have not Sandra yet but is there any added info on this subject or another thread I should check out.

Thoughts?
Shawn Ames