D COMMAND Custom Faders "Groups" question

[Whiteroomstudio]

Hi everybody
Thanks for your amazing help on this forum
I am starting using my D command.... how did I live without it

I have one basic question that i really can’t solve for now

When entering CUSTOM FADER “groups” my PT groups never appear anywhere (the one in my session)
I only see the Custom group appearing on the second row of controls (when pressing more than one second the button ”Groups”)
Did I miss something inside protools it self (grp preference maybe?)
A pref inside my Dcommand ?
How can I check if I have the lastest firmware ?
I am using a D Command ES (main unit only ) and PT 2019.5 Ultimate

Thanks for your help
Phil

[henningaround]

Hey Phil! Custom Groups only live on the D-Command. If you want to see the session's groups on your channelstrips press the Groups switch in the Custom Faders section. Then press the Bank/Cycle switch until the Focus Channel display indicates “Groups” for Mix/Edit Groups mode. The Mix/Edit Group letters and names appear on the encoders in the Custom Fader channels.

[Whiteroomstudio]

Thanks !
Working ;-))

[Led]

Hi Phil, have you got the D-Command In Depth video? It was pretty useful when I frist got mine, just to show a bunch of stuff then refer to the manual for the finer details..
I'll leave the link up on my dropbox for a week or so in case.
https://www.dropbox.com/s/k4gvn4mu3s...Depth.mp4?dl=0

Cheers.

[Whiteroomstudio]

Hi Andy
Yes I did ! Thanks for the link.

This is the very first thing I did ... but being on a Ssl 4000 all my life , the switch to Dcommand raised some questions ...

Already watched 3 times ))
have a great day
Phil