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Old 05-29-2016, 06:14 PM
RaToX RaToX is offline
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Join Date: Dec 2010
Location: Lausanne
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Default mess of plans...

Hello,
seems they made the licensing and subscription system of pro tools a mess.
I am an eligible music teacher and I had a pro tools 9-11 perpetual license.
After the subscription switch I bought a Pro Tools 12 for Education Annual Subscription with Upgrade Plan and put on a separate ilok and kept my existing perpetual license. Before the end of 2015 I decided to upgrade the old Pro Tools 11 license with an Pro Tools Annual Upgrade Plan which costed 99 dollars. I have found now that this does not support plugins like Space that i can access via the other newer iLok. I see on the website that you now offer for 99 dollars for year an upgrade plan with also plugins, how comes that my upgrade plan has no plugins support which i have on the other subscription that costed the same price? Can you please help me to get the same licence for the two items i paid? Can you clarify me the question?
Sorry, hope to be clear...
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  #2  
Old 05-31-2016, 01:47 PM
sw rec sw rec is offline
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Join Date: Oct 2005
Location: Colo Spgs Colo
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Default Re: mess of plans...

If I'm understanding your question correctly, my answer would be that you only get ONE I-lok license per purchase.
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Old 05-31-2016, 01:54 PM
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TOM@METRO TOM@METRO is offline
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Default Re: mess of plans...

Have you looked in your Avid account to verify what is registered in your name?
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Pro Tools Ultimate 2019.10 HDX
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