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  #1  
Old 12-01-2015, 04:05 PM
BScout BScout is offline
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Default Buy 12 Upgrade Plan now, activate next year?

Trying to find out if this is possible. Or, if bought through a dealer before the end of the year and it doesn't arrive in time to activate by (I guess) 11:59pm Dec 31 (what timezone -- PST or EST?), what happens with the activation code.

I cannot find any clarification on this.
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  #2  
Old 12-02-2015, 01:30 PM
BScout BScout is offline
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Default Re: Buy 12 HD support plan now, activate next year?

Bump.

Anyone from Avid care to clarify?

The whole purchase date verses activation date confuses things... plus the lack of electronic delivery from dealers for activation codes (so there is a delay waiting for physical delivery.) I can't find anything in the terms/conditions or FAQ to explain what happens. One other user asked a similar question in another thread but the answer was never given.
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Old 12-02-2015, 02:20 PM
trakbytes trakbytes is offline
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Default Re: Buy 12 HD support plan now, activate next year?

Quote:
Originally Posted by BScout View Post
Bump.

Anyone from Avid care to clarify?

The whole purchase date verses activation date confuses things... plus the lack of electronic delivery from dealers for activation codes (so there is a delay waiting for physical delivery.) I can't find anything in the terms/conditions or FAQ to explain what happens. One other user asked a similar question in another thread but the answer was never given.
Not from Avid, but I upgraded to PT12 from PT11 yesterday from Sweetwater, and the activation code was emailed to me within minutes. I think the pricing deal is for purchase by the end of the year. You buy it, you'll get it for that price. Activation shouldn't really matter as it is just an asset put into your account. Just my guess, not official of course.
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Old 12-02-2015, 05:23 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Buy 12 HD support plan now, activate next year?

Yeah like Trakbytes posted /

You have that price until the 31st December 2015 and after that you can Activate when you want to. It goes by date of purchase I believe so you don't have to activate by the 31st Dec 2015.

I will ask Avid and make sure as soon as possible and post back when I havegot an answer.
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Old 12-02-2015, 06:57 PM
BScout BScout is offline
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Default Re: Buy 12 HD support plan now, activate next year?

Thank you!
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  #6  
Old 12-02-2015, 07:04 PM
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mlange mlange is offline
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Default Re: Buy 12 HD support plan now, activate next year?

Yes - Avid please clarify: date of activation on Avid website, or physical purchase date from vendor.
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  #7  
Old 12-06-2015, 05:44 AM
Sardi Sardi is offline
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Default Re: Buy 12 HD support plan now, activate next year?

This has already been answered on the forum if you do a search.

You get one year from date of activation, not purchase. You're not able to use it if is not activated, so you'll only ever get one year.
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  #8  
Old 12-06-2015, 01:41 PM
BScout BScout is offline
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Default Re: Buy 12 HD support plan now, activate next year?

Quote:
Originally Posted by Sardi View Post
This has already been answered on the forum if you do a search.

You get one year from date of activation, not purchase. You're not able to use it if is not activated, so you'll only ever get one year.
Thanks but Southsidemusic is on it. It hasn't been answered with relation to the current promotion/change in pricing.
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  #9  
Old 12-11-2015, 05:29 PM
hatepop hatepop is offline
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Default If I buy the annual plan, can I wait (lets say) 6 months before activating?

If I buy the annual plan, can I wait (lets say) 6 months before activating? which will mean my 1 year period will begin 6 months later, or do I need to activate as soon as I buy this year before 2015 is over?
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  #10  
Old 12-11-2015, 05:43 PM
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ghostwriter ghostwriter is offline
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Default Re: If I buy the annual plan, can I wait (lets say) 6 months before activating?

What I was told by Avid support is, the one year starts the moment you purchase.
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