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Old 12-10-2013, 04:01 PM
1176LN's Avatar
1176LN 1176LN is offline
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Join Date: Dec 2013
Location: Zurich
Posts: 12
Default Pro Tools constantly crashing while saving

Hello!

I have been having this problem for a long time but now it became completely unbearable.

Pro Tools is constantly crashing while trying to save the session. I disabled auto-save so I could have at least a couple of minutes of peace.

Crashing occurs randomly. Sometimes I can save 3-4 times, then it crashes. Sometimes it crashes about 10 times in a row even if I open the session and try to save it immediately (in both cases, with Cmd+S and "Save as...").

Crashes occur while using either digital or analog onboard output.

What has already been done:
- Memory check by Apple Hardware test (as some members mentioned "KERN_INVALID_ADDRESS" as a possible memory issue) - no problems found
- Reimporting session info into a new session
- Trying to copy the project to the internal SSD
- Changing on how many cores should PT run
- Making sure owners are ignored for the external drive
- Trashing preferences, DAE folder, volumes, plist, databases etc.
- Turn off Bluetooth and Wi-Fi

Here's an average crash report:

Process: Pro Tools [246]
Path: /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.7.296 (10.3.7f296)
Build Info: Unknown-10370296~296
Code Type: X86 (Native)
Parent Process: launchd [144]
User ID: 501

Date/Time: 2013-12-10 23:40:17.643 +0100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Interval Since Last Report: 28883 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 10787 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 5DA833C4-7706-261E-FC1C-20FFCD46CDAC

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000007c010052

VM Regions Near 0x7c010052:
MALLOC_SMALL 000000003c000000-000000003d000000 [ 16.0M] rw-/rwx SM=PRV
-->
__TEXT 000000008e2fa000-000000008ec4a000 [ 9536K] r-x/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libc++abi.dylib 0x922e4d5c __dynamic_cast + 36
1 com.digidesign.framework.ProTools 0x0e457493 LaunchProTools + 70179
2 com.digidesign.framework.ProTools 0x0d51a9b7 MFortressHWBPEntryPoint_exit_mfort6317_ + 11658029
3 com.digidesign.framework.ProTools 0x0d51b057 MFortressHWBPEntryPoint_exit_mfort6317_ + 11659725
4 com.digidesign.framework.ProTools 0x0d9e2a81 MFortressHWBPEntryPoint_exit_mfort6317_ + 16671735
5 com.digidesign.framework.ProTools 0x0d0473aa MFortressHWBPEntryPoint_exit_mfort6317_ + 6597920
6 com.digidesign.framework.ProTools 0x0cd7ff30 MFortressHWBPEntryPoint_exit_mfort6317_ + 3684518
7 com.digidesign.framework.ProTools 0x0d9ebe7d MFortressHWBPEntryPoint_exit_mfort6317_ + 16709619
8 com.digidesign.framework.DFW 0x005a8557 TFileBasedDocument::SaveDocument(long) + 119
9 com.digidesign.framework.ProTools 0x0d97c243 MFortressHWBPEntryPoint_exit_mfort6317_ + 16251833
10 com.digidesign.framework.DFW 0x0059f12e TSaveDocCommand::DoIt() + 30
11 com.digidesign.framework.DFW 0x005988fb TCommandHandler::PerformCommand(TCommand*) + 187
12 com.digidesign.framework.DFW 0x0059924f TCommand::Process() + 31
13 com.digidesign.framework.DFW 0x0058ecfa TApplication::ProcessEvent(TEvent*) + 26
14 com.digidesign.framework.DFW 0x0058f610 TApplication::WakeUp() + 64
15 com.digidesign.framework.DFW 0x006f555b TApplication::CreateNewOSApplication(void*, void*, void*) + 667
16 com.apple.HIToolbox 0x91ff39bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
17 com.apple.HIToolbox 0x91e7b394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
18 com.apple.HIToolbox 0x91e7a780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
19 com.apple.HIToolbox 0x91e7a5ca SendEventToEventTargetWithOptions + 94
20 com.apple.HIToolbox 0x91eae98e ToolboxEventDispatcherHandler(OpaqueEventHandlerCa llRef*, OpaqueEventRef*, void*) + 3108
21 com.apple.HIToolbox 0x91e7b83f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
22 com.apple.HIToolbox 0x91e7a780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
23 com.apple.HIToolbox 0x91e8e655 SendEventToEventTarget + 88
24 com.apple.HIToolbox 0x91ff30b7 ToolboxEventDispatcher + 82
25 com.apple.HIToolbox 0x91ff2f79 RunApplicationEventLoop + 240
26 com.digidesign.framework.DFW 0x006fea9b DFW_EventLoop::RunApplicationEventLoop() + 11
27 com.digidesign.framework.DFW 0x0058edcd TApplication::Run() + 45
28 com.digidesign.framework.ProTools 0x0e4452d1 MFortressHWBPEntryPoint_exit_mfort6317_ + 27561031
29 com.digidesign.framework.ProTools 0x0e4467f4 LaunchProTools + 1412
30 com.digidesign.ProTools 0x0000f277 0x1000 + 57975
31 com.digidesign.ProTools 0x0001037a 0x1000 + 62330
32 com.digidesign.ProTools 0x0000effd 0x1000 + 57341

...

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x7c010052 ebx: 0x0e456df1 ecx: 0x0f1f8294 edx: 0x713a4e01
edi: 0xbfffdf7c esi: 0x24e9d400 ebp: 0xbfffdb48 esp: 0xbfffdb00
ss: 0x00000023 efl: 0x00010202 eip: 0x922e4d5c cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x7c010052
Logical CPU: 6

...

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 15
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 198
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=366.2M resident=259.6M(71%) swapped_out_or_unallocated=106.6M(29%)
Writable regions: Total=593.1M written=213.8M(36%) resident=393.5M(66%) swapped_out=0K(0%) unallocated=199.6M(34%)

REGION TYPE VIRTUAL
=========== =======
(null) (reserved) 16.2M reserved VM address space (unallocated)
ATS (font support) 32.8M
CG backing stores 23.6M
CG image 104K
CG shared images 160K
CoreAnimation 5476K
CoreServices 1568K
IOKit 45.3M
IOKit (reserved) 4K reserved VM address space (unallocated)
MALLOC 366.9M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 20.0M reserved VM address space (unallocated)
Mach message 20K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 156K
Memory tag=35 2440K
OpenCL 28K
OpenGL GLSL 1552K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
Stack 94.5M
VM_ALLOCATE 54.0M
__DATA 47.3M
__DATA/__OBJC 240K
__IMAGE 528K
__IMPORT 148K
__LINKEDIT 75.5M
__MFRT 8K
__OBJC 2800K
__OBJC/__DATA 44K
__PAGEZERO 4K
__PDSIG 300K
__POVERD 4K
__POVERDDATA 20K
__POVERT 4K
__POVERTEXT 20K
__TEXT 290.7M
__UNICODE 544K
mapped file 225.4M
shared memory 7244K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 1.2G

Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: Universal Audio UAD-2 SOLO/Laptop, sppci_othermultimedia, Thunderbolt@10,0,0
Serial ATA Device: APPLE SSD SD512E, 500,28 GB
USB Device: My Passport 0730, 0x1058 (Western Digital Technologies, Inc.), 0x0730, 0x15200000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0x1d110000 / 6
USB Device: MIDI Timepiece AV, 0x07fd, 0x0001, 0x1d111000 / 10
USB Device: iLok, 0x088e, 0x5036, 0x1d114000 / 9
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x1d112000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8


Any help and advice will be very much appreciated.
__________________
MacBook Pro Retina 15 Early 2013, Core i7 2,4 GHz, 16 GB DDR3, 500 GB SSD (System) + WD My Passport Essential HDD USB 3.0 (Recording/Playback), NVIDIA GeForce GT 650M 1024, 2880x1800
OS X 10.8.5
Pro Tools 10.3.7
UAD-2 Solo ExpressCard via Echo/Thunderbolt, 7.2.0
Sonnox Elite AAX, Lexicon PCM, Waves 9 Silver + Vocal AAX

Last edited by 1176LN; 12-11-2013 at 08:39 AM.
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