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Old 03-19-2019, 09:10 PM
stevenj stevenj is offline
Join Date: May 2017
Location: California
Posts: 3
Default Bex Event MSVCR80.dll Error Upon Opening Pro Tools

Getting a BEX event error when setting up I/O paths (specifically Bus 31-32) when loading Pro Tools 10.3.7. This is before I even am able to open a project. Using an 8-channel Presonus Firepod. Using Asio4All. Tried doing cleanboot. Added Pro Tools, Firepod, and Asio4All to bypass the Windows DEP. Suggestions welcome! Really don't want to have to uninstall/reinstall Pro Tools and PreSonus drivers as it's always a pain.

Problem signature:
Problem Event Name: BEX
Application Name: ProTools.exe
Application Version:
Application Timestamp: 51330148
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00046960
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: a1d9
Additional Information 2: a1d907f6513734370620a1ef6268c10b
Additional Information 3: cb90
Additional Information 4: cb90e36c2802178fa7bda2b2288cafc5
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Old 03-20-2019, 04:10 AM
musicman691 musicman691 is offline
Join Date: Dec 2009
Location: The Soprano State (NJ)
Posts: 16,165
Default Re: Bex Event MSVCR80.dll Error Upon Opening Pro Tools

From what I could find via Google the most common remedy seems to be an uninstall/reinstall of the s/w. Look at it this way - you don't have to wipe your system drive and reinstall Windows (yet)
See profile for system details
iMac dead & retired as of 11/4/17

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