Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Windows

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-01-2017, 05:12 AM
Plec Plec is offline
Member
 
Join Date: Jul 2017
Location: Sweden
Posts: 22
Default Access Violation Errors

Hello there!

I recently went over to PTHD from being a very long time Cubase user (15 years). And I must say I'm very impressed by how everything is working, especially since I've NEVER had any good experiences on PC before PT11.

Now, I'm running HD on three different systems and for the most part it's going very smoothly but on all systems I am running into these very irritating Access Violation Errors and I've been trying to trouble shoot this for the last three months but have had zero luck tracing it down.

More experienced people have said that it's usually up to plugins or bad install of the OS and or PTHD on PC that causes these issues. I've managed to rule out it being up to any plugins since I've had the errors in sessions with zero plugins as well.

The size of a session seems like it could have something to do with it, that is the more channels and media in any one session, the more frequent the issue seems but it's come up on very small sessions as well so I guess this is just up to chance.

The three systems I've got going are two Win10 based and one Win7. My older Win7 system although not error free seems to run twice as stable though. And of course I'm having the issues on the same sessions on all systems.

This is all on PTHD 12.8.x

Any ideas?
I've done all the preference trashing etc over all systems and nothing has helped so far.
Reply With Quote
  #2  
Old 12-01-2017, 06:06 AM
junkgear's Avatar
junkgear junkgear is offline
Moderator
 
Join Date: Jan 2012
Location: USA
Posts: 1,897
Default Re: Access Violation Errors

Your best bet would be to open a support ticket with Avid, as they can collect log files and diagnose the problem easier than we can.

With that being said, since the problem seems to follow the session, you could always post the session file (just the ptx file) here and someone with an HD setup could try and open it to see if they also get the error or could look for possible problems.
__________________
Will

System Details
Reply With Quote
  #3  
Old 12-01-2017, 08:55 AM
Plec Plec is offline
Member
 
Join Date: Jul 2017
Location: Sweden
Posts: 22
Default Re: Access Violation Errors

Said and done!
Reply With Quote
  #4  
Old 12-01-2017, 10:53 AM
albee1952's Avatar
albee1952 albee1952 is offline
Member
 
Join Date: May 2004
Location: Norwich, CT
Posts: 39,305
Default Re: Access Violation Errors

Re plugins, sometime an issue caused by a plugin, will happen with no plugins actually in use in a session. For this reason, one method of troubleshooting is to actually remove plugins from the plugins folder. In Windows, that is found here:
C:>Program Files>Common Files>Avid>Audio. In there, you will see 2 folders; Plugins and Plugins(unused). Removing suspect plugins from the Plugins folder makes it so PT doesn't load the plugin at all(your option to move something to the Plugins(unused) folder, or just drag them anywhere handy. I usually drag to the desktop or a folder on the desktop for temporary troubleshooting.
__________________
HP Z4 workstation, Mbox Studio
https://www.facebook.com/search/top/...0sound%20works


The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
Reply With Quote
  #5  
Old 12-01-2017, 11:13 AM
Plec Plec is offline
Member
 
Join Date: Jul 2017
Location: Sweden
Posts: 22
Default Re: Access Violation Errors

Oh, had no idea actually! Good thing to know!
Reply With Quote
  #6  
Old 12-07-2017, 07:26 AM
Prabha Prabha is offline
Member
 
Join Date: Jul 2014
Location: Santiago, Chile
Posts: 119
Default Re: Access Violation Errors

I've never had this kind of messages.. but they started since PT 12.8.2

In this same forum other PT on windows users reported the same regardless of what windows version they where using.
__________________
PC i79700K 4.8Ghz 32Gb ram Nvidia1050
Win 10 64
SSL MX4
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Access violation errors peter5992 Windows 5 03-20-2011 10:43 PM
Help with 'access violation' errors on an i7 please. jonnn 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 4 07-12-2009 12:00 AM
Access Violation Errors latprod Pro Tools M-Powered (Win) 8 02-25-2009 06:07 AM
Errors in GDI.EXE & Access Violation 2Sick_Music 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 13 02-11-2003 05:41 PM


All times are GMT -7. The time now is 03:11 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com