LE 8.0 crashing on startup

[jbeband]

I get the following error message on trying to open le 8.0

Process: Pro Tools LE [810]
Path: /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
Identifier: com.digidesign.ProToolsLE
Version: 8.0.0 (8.0.0f314)
Code Type: X86 (Native)
Parent Process: launchd [96]

Date/Time: 2008-12-23 01:20:34.356 +0000
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 com.digidesign.mixer.stereo 0x1e7cac89 Dispatcher + 47483
1 com.digidesign.mixer.stereo 0x1e7f8c9d NewMachOPlugIn + 12951
2 com.digidesign.mixer.stereo 0x1e7fa9f3 NewMachOPlugIn + 20461
3 com.digidesign.framework.DAE 0x03f94f6a FicGetApplicationInterface + 82128
4 com.digidesign.framework.DAE 0x03f9366b FicGetApplicationInterface + 75729
5 com.digidesign.framework.DAE 0x03f947ca FicGetApplicationInterface + 80176
6 com.digidesign.framework.DAE 0x03fe1b5f FicReportExternalEvent + 161695
7 com.digidesign.framework.DAE 0x03fe2002 FicReportExternalEvent + 162882
8 com.digidesign.framework.DAE 0x03fba716 FicReportExternalEvent + 854
9 com.digidesign.framework.DAE 0x03f548fd FicMain + 69
10 com.digidesign.framework.DAE 0x03f5485f InitFic + 139
11 ...gidesign.framework.ProTools 0x020994cf Cmn_TypedException<Cmn_ANSIExceptionData>::Cmn_Typ edException(Cmn_TypedExceptionCode<Cmn_ANSIExcepti onData> const&, Cmn_ANSIExceptionData const&, Cmn_StackDump*) + 1852135
12 ...gidesign.framework.ProTools 0x02741d29 Cmn_TypedException<MA_OSErrData>::Cmn_TypedExcepti on(Cmn_TypedExceptionCode<MA_OSErrData> const&, MA_OSErrData const&, Cmn_StackDump*) + 3855205
13 com.digidesign.framework.DFW 0x008ec948 TCommandHandler::PerformCommand(TCommand*) + 86
14 com.digidesign.framework.DFW 0x008ed037 TCommand::Process() + 31
15 com.digidesign.framework.DFW 0x008e2182 TApplication::ProcessEvent(TEvent*) + 26
16 com.digidesign.framework.DFW 0x008e2068 TApplication::WakeUp() + 64
17 com.digidesign.framework.DFW 0x00955268 TApplication:oMakePrivateViewServer() + 3340
18 com.apple.HIToolbox 0x90656303 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
19 com.apple.HIToolbox 0x9065573d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
20 com.apple.HIToolbox 0x906555a2 SendEventToEventTargetWithOptions + 58
21 com.apple.HIToolbox 0x90683f14 ToolboxEventDispatcherHandler(OpaqueEventHandlerCa llRef*, OpaqueEventRef*, void*) + 356
22 com.apple.HIToolbox 0x906566bc DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
23 com.apple.HIToolbox 0x9065573d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
24 com.apple.HIToolbox 0x90672092 SendEventToEventTarget + 52
25 com.apple.HIToolbox 0x906dec60 ToolboxEventDispatcher + 86
26 com.apple.HIToolbox 0x906db4ba RunApplicationEventLoop + 222
27 com.digidesign.framework.DFW 0x00943ce9 DFW_EventLoop::RunApplicationEventLoop() + 11
28 com.digidesign.framework.DFW 0x008e22a1 TApplication::Run() + 45
29 ...gidesign.framework.ProTools 0x0288cba2 LaunchProTools + 2266
30 com.digidesign.ProToolsLE 0x0000800c 0x1000 + 28684
31 com.digidesign.ProToolsLE 0x00002b62 0x1000 + 7010
32 com.digidesign.ProToolsLE 0x00002a89 0x1000 + 6793


THREAD 1-7 SEEM OK then:


Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1e7f8bec ecx: 0x1bfd2a70 edx: 0x1e832ca8
edi: 0x00000063 esi: 0x00000000 ebp: 0xbfffdea8 esp: 0xbfffde90
ss: 0x0000001f efl: 0x00010286 eip: 0x1e7cac89 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000



Hope somebody can throw some light on the problem as I'd like to use the system for recording in Cuba next week

Many thanks

[jbeband]

The le 8.0 crash always occurs when the software launch is trying to open SignalTools.dpm

[artemis prime]

Is this the first time you've tried to launch PTLE 8? If so, I'd say the install went bad. Try uninstalling PTLE 8 and reinstall. Use the uninstaller on the .DMG you got with PT8 (or use the disc if you got one) and do a fresh install after a complete uninstall of PTLE 8. You shouldn't need to uninstall the third party plug ins, I don't think. Hopefully Digi will be able to chime in as well.

[twix]

I had to remove DigiReWire plugin or else it would crash on boot up.

[Sweetwater Tech T]

Hey Twix,

Your problem could be related to a conflict with Reason. Fortunately it's something you can fix. Try following these steps.
Quit ProTools and navigate to your Macintosh HD > Library > Application Support. Inside this Application support folder, locate the following items and drag them to the Trash:
Propellerheads Software
ReWire
Rex Shared Library

The next time you launch Reason as a stand-alone application (not as a ReWire plugin in ProTools), those items will automatically be rebuilt.

At this point, you should be able to move DigiRewire back to ProTools' plug-ins folder (Macintosh HD/Library/Application Support/Digidesign/Plug-ins), and launch ProTools without crashing.