Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 11

Reply
 
Thread Tools Search this Thread Display Modes
  #71  
Old 10-22-2013, 11:37 AM
pSeudoCyst pSeudoCyst is offline
Member
 
Join Date: Jun 2010
Location: Manchester, UK
Posts: 10
Default Re: Where's My Free Pro Tools 11 Upgrade?

Hello,

I've just bought a PTLE crossgrade to PT10 activation card, from DV247, and did so to get ultimately get PT11.

I'm probably being over-cautious here but want to be absolutely sure... once I surrender PTLE 8 to get PT10, will I then receive an upgrade option to PT11?

Thanks!

Sion
__________________
MacBook Pro 2.53 GHz i5 | OSX 10.6.3 | Pro Tools LE 8 | 003rack | OctoPre MKII Dynamic
Reply With Quote
  #72  
Old 10-22-2013, 10:56 PM
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,820
Default Re: Where's My Free Pro Tools 11 Upgrade?

Quote:
Originally Posted by pSeudoCyst View Post
Hello,

I've just bought a PTLE crossgrade to PT10 activation card, from DV247, and did so to get ultimately get PT11.

I'm probably being over-cautious here but want to be absolutely sure... once I surrender PTLE 8 to get PT10, will I then receive an upgrade option to PT11?

Thanks!

Sion
Not automatic as far as I know. I believe you would need to not only register the Pro Tools 10 crossgrade, you would need to provide a copy of the receipt to Avid Customer Support. If it is a good deal, and cheaper than just buying the Pro Tools 11 crossgrade from PTLE (which includes Pro Tools 10), then sure, go for it. But if it is the same price as you can get the crossgrade to 11 on the Avid store or another dealer, then that would be easier to do.

Also...
You do not "surrender PTLE 8", since it is not iLok-authorized. You just need to provide the hardware serial number from your 003 Rack or other qualifying LE hardware device* to complete the crossgrade.

*See the bottom part of this page:
Pro Tools 11.0 Approved Audio Interfaces and Peripherals
__________________
Bruce Paine
System Details
Reply With Quote
  #73  
Old 10-23-2013, 04:12 PM
pSeudoCyst pSeudoCyst is offline
Member
 
Join Date: Jun 2010
Location: Manchester, UK
Posts: 10
Default Re: Where's My Free Pro Tools 11 Upgrade?

Thanks Bruce.

Yep it was slightly cheaper to go for PT10 crossgrade rather than 11, so I went for it. I guess I was just concerned whether or not I would qualify for a free upgrade, even months after 11 was released.

There's a few articles online that say no, or are unclear with these circumstances, so I thought I should check here.

Thanks again!

Sion
__________________
MacBook Pro 2.53 GHz i5 | OSX 10.6.3 | Pro Tools LE 8 | 003rack | OctoPre MKII Dynamic
Reply With Quote
  #74  
Old 11-04-2013, 04:25 AM
VisualAnte VisualAnte is offline
Member
 
Join Date: Nov 2013
Location: Brighton, United Kingdom
Posts: 1
Default Also have not received my upgrade codes

Been meaning to sort this out for a while, but only just getting round to it. Still not received my upgrade codes for PT11!

Any help with this?

Thanks :)
Reply With Quote
  #75  
Old 11-06-2013, 11:52 AM
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,820
Default Re: Also have not received my upgrade codes

Quote:
Originally Posted by VisualAnte View Post
Been meaning to sort this out for a while, but only just getting round to it. Still not received my upgrade codes for PT11!

Any help with this?

Thanks :)
Not sure what you are asking, in registration records for your email address, it shows:

Product: Pro Tools 11.0 for Students Verified
Purchased: Apr 25, 2013 Registered: Apr 25, 2013

And your iLok account shows it as installed:
Bundle: Pro Tools 11 Bundle
Status: Installed
Created On: 2013-09-10 08:19:17
License: Pro Tools 10
Auth Type: LICENSE
License: Pro Tools 11
Auth Type: LICENSE
__________________
Bruce Paine
System Details
Reply With Quote
  #76  
Old 11-23-2013, 05:04 PM
drjoho drjoho is offline
Member
 
Join Date: Jan 2012
Location: Austin, Texas USA
Posts: 3
Default Where is my Free Student Pro Tools 11

I Purchased PT 9 Student in 2011 and received my free upgrade to PT 10 upon release. I have been checking my email and have yet to receive my upgrade to 11. Both PT 9 and the free upgrade to PT 10 are visible in my account. Would someone please let me know how to get this rectified.
Reply With Quote
  #77  
Old 11-23-2013, 05:41 PM
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,820
Default Re: Where is my Free Student Pro Tools 11

Quote:
Originally Posted by drjoho View Post
I Purchased PT 9 Student in 2011 and received my free upgrade to PT 10 upon release. I have been checking my email and have yet to receive my upgrade to 11. Both PT 9 and the free upgrade to PT 10 are visible in my account. Would someone please let me know how to get this rectified.
Check the Private Message I sent you.
__________________
Bruce Paine
System Details
Reply With Quote
  #78  
Old 11-25-2013, 03:38 AM
Whalter Whalter is offline
Member
 
Join Date: Mar 2009
Location: United Kingdom
Posts: 55
Default Re: Where's My Free Pro Tools 11 Upgrade?

Hello - I bought Pro Tools 10 Student and was told I would get free upgrades but have heard nothing about a free upgrade to PT11.

Can anybody help me please?

Thanks.
__________________
SYSTEMS:

PT 10
MacBook Pro 15"

PT 8.01 - MBOX 2
Intel Quad 6700
4GB Corsair Dominator
500GB 7200 Audio Drive
ASUS EAH 3450
XP SP3
Reply With Quote
  #79  
Old 11-25-2013, 12:07 PM
Bruce Paine Bruce Paine is offline
Admin Emeritus
 
Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,820
Default Re: Where's My Free Pro Tools 11 Upgrade?

Quote:
Originally Posted by Whalter View Post
Hello - I bought Pro Tools 10 Student and was told I would get free upgrades but have heard nothing about a free upgrade to PT11.

Can anybody help me please?

Thanks.
Your records indicate that the email was sent to you on June 23rd. Check the Private Message I sent you.
__________________
Bruce Paine
System Details
Reply With Quote
  #80  
Old 11-25-2013, 03:44 PM
kazhmyr kazhmyr is offline
Member
 
Join Date: Nov 2013
Location: Santa Rosa, California
Posts: 1
Default Re: Where's My Free Pro Tools 11 Upgrade?

Hello, I Hope I'm posting in the right place

I bought the student edition of Pro Tools 10 from sweetwater in march, and that computer I had it installed on died, so I recently purchased a Macbook Pro that had OsX Mavericks already on it, which pro tools 10 is sadly not supported on. I contacted Sweetwater's customer support and I was told I should have a pro tool's 11 activation code in my Avid account, but I'm aging trouble finding it, and I wasn't emailed anything. Help?
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools 11 free upgrade from 10 adamsvard Windows 5 08-26-2013 12:32 PM
Pro tools 10 free upgrade? legspinner Pro Tools 10 12 02-13-2013 05:23 AM
free upgrade to pro tools 8? benjaminhailey 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 12-21-2009 03:24 AM
Free Pro Tools 8 Upgrade Newkid1 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 6 03-19-2009 09:30 AM
Pro Tools LE 7.4 upgrade free? joe.cavers 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 02-22-2008 04:16 PM


All times are GMT -7. The time now is 11:32 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com