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#1
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HELP !! Pro Tools license gone ...
...AGAIN !!!
PT will not start. TLC renewal procedure intervenes, and do not come to completion. When starting PT, pop-up window says TLC needs to renew itself. Procedure starts but do not complete. Procedure ends saying there is no PT licence on the dongle, or account. Several pop-up windows coming in sequence. PT license activated to dongle and not expired, as seen through the iLok mgr. TLC acttivated to dongle and not expired, as seen through the iLok mgr. Have tried: Uninstall and reinstall iLok mgr - twice (this helped the last time this happened, but not now) Press refresh button on right side of TLC in iLok mgr Pressed synchronize wrench in iLok mgr. Switched off TLC then on again (PT starts with TLC being off) Restarting all over the place all the time in between pls HELP!!! |
#2
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Re: HELP !! Pro Tools license gone ...
Which software versions we are talking about? Have never seen this, not once...
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Janne What we do in life, echoes in eternity. |
#3
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Re: HELP !! Pro Tools license gone ...
PT 219.12
W10 1903 Skickat från min Moto G (5) via Tapatalk
__________________
Free beer tomorrow !! - but until then - we're stuck in the present moment |
#5
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Re: HELP !! Pro Tools license gone ...
When I had this happen, I turned off TLC and launched Pro Tools. Then turned TLC back on (after renewing) and rebooted the computer twice. The auth reappeared. You can also go to Pace support and report this. Also, (as Janne pointed out) you should be sure you have Windows 10, ver 1909. It's an easy update.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#6
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Re: HELP !! Pro Tools license gone ...
It has been working for a long time. This TLC issue seems to pop up at their 90 day interval.
It is the second time for me Skickat från min Moto G (5) via Tapatalk
__________________
Free beer tomorrow !! - but until then - we're stuck in the present moment |
#7
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Re: HELP !! Pro Tools license gone ...
Ahh, so it is user error then. You do know that with TLC your license is only valid for 90 days, then you need to manually renew it for next 90 days. That is why they can offer you TLC for it, knowing the "stolen" license will expire.
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Janne What we do in life, echoes in eternity. |
#8
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Re: HELP !! Pro Tools license gone ...
Quote:
Will try. Do you mean the following 1 un- and un- stall ilokmgr 2 restart 3 TLC off 4 Start pt 5 TLC off 6 restart pc 7 restart pc ...? Skickat från min Moto G (5) via Tapatalk
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Free beer tomorrow !! - but until then - we're stuck in the present moment |
#9
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Re: HELP !! Pro Tools license gone ...
Quote:
Skickat från min Moto G (5) via Tapatalk
__________________
Free beer tomorrow !! - but until then - we're stuck in the present moment |
#10
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Re: HELP !! Pro Tools license gone ...
No. ilok mgr stays. I only turned off TLC. Then opened Pro Tools. Then turned TLC back on. Then rebooted a couple of times.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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