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Old 04-22-2018, 10:52 AM
disgruntledyeti disgruntledyeti is offline
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Default Download links not showing on Avid Account

I purchased my perpetual licenses for Sibelius and Pro Tools for Education back in 2015 and 2016. I had a few issues with my computer and did a system restore about a week ago, which meant I needed to reinstall the applications. However, when I signed back into my Avid account, the download links have disappeared from my account. When I searched for the products in purchase history I could only find Pro Tools in there but not Sibelius!

Any help would be greatly appreciated!
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  #2  
Old 04-22-2018, 10:55 AM
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jeam25 jeam25 is offline
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Default Re: Download links not showing on Avid Account

Hi im referring this for you !
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Old 05-10-2018, 09:44 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Download links not showing on Avid Account

Quote:
Originally Posted by disgruntledyeti View Post
I purchased my perpetual licenses for Sibelius and Pro Tools for Education back in 2015 and 2016. I had a few issues with my computer and did a system restore about a week ago, which meant I needed to reinstall the applications. However, when I signed back into my Avid account, the download links have disappeared from my account. When I searched for the products in purchase history I could only find Pro Tools in there but not Sibelius!

Any help would be greatly appreciated!
Hi,
You might be signing in with a different Email address. Please try a different Email you remembered registering. Maybe try z.....ol@gmail.com?
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