Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-28-2018, 03:07 PM
ntncrstn ntncrstn is offline
Member
 
Join Date: Apr 2018
Location: France
Posts: 1
Default Lost serial number Pro Tools 11

Hi,
Sorry for my bad english...

3 years ago i bought Pro Tools 11 and installed it on my imac.
But today I have a new PC and it's impossible to install PT because I lost the box with the serial and installation DVD.

When I log to my avid acount i can't find my serial number and it looks like i never resgistered my product. But i'm sure I did because when i go to my products I can see " Pro Tools Upgrade And Support Plan" but not PT11

So I can't download PT for windows...

I still have my Ilok.

So I don't know how to do
Reply With Quote
  #2  
Old 05-07-2018, 09:44 AM
jeam25's Avatar
jeam25 jeam25 is offline
Moderator
 
Join Date: Apr 2002
Location: P.R.
Posts: 2,246
Default Re: Lost serial number Pro Tools 11

Hi !

As far as i remember PT 11 activation is with ilok not with a serial number . Where did you buy that ?
__________________
- Jesus Alvarado -

Windows 10 Pro 64 bit - i7 CPU 4770k
Asus A97-AR mobo - 32gb DDR3 ram
Samsung 850 evo SSD 500gb - Radeon 470rx
Corsair 750w PSU
Lynx Aurora 8
Clarett Pre 8 X Thunderbolt - Protools Ultimate
Avalon 2022 - Octane 8 - Scarlett Dynamic 8pre
Uad 2 quad - Waves Gold
McDsp Emerald - Duy Everpack
Tc Powercore Firewire
Reply With Quote
  #3  
Old 05-10-2018, 08:49 AM
TrackerLe TrackerLe is offline
Member
 
Join Date: Jul 2000
Posts: 162
Default Re: Lost serial number Pro Tools 11

Protools 11 has definitly no serial number... It used a ILok licence system...


If i am not wrong... Avid started to use ILok since Protools 9...


Ok as you said: you have still your Ilok with the licence on it? (you can see this through Ilok licence Manager)...
But you have no possibility to download PT11 for windows... In this case you have to start a support case... Prove them, that you have a PT Licence, but your download is missing....
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lost 7.4 serial number tamasdragon 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 04-02-2008 10:40 AM
I lost my serial number C0rona 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 09-13-2007 06:29 PM
serial number / ilok - I'm lost Nils Groth Pro Tools TDM Systems (Mac) 4 06-17-2006 04:46 PM
Lost Serial Number? Digi2004 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 06-24-2005 01:31 AM
Lost DIGI Serial Number kojinsei General Discussion 0 07-19-2004 08:02 PM


All times are GMT -7. The time now is 04:20 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com