Pro Tools crashes when commit is cleared from Undo history

[Audiofarm]

http://protools.ideascale.com/a/dtd/235854-3779 - Fixed in v12.5.1

Hi!

To all who have crashes while editing etc.
I have found the problem with Pro Tools 12.5 (and 12.4 too..).

Ways to reproduce:

In preferences set Levels of Undo to a small number. 8 e.g.
Open Undo History window. (for visuals)
Create an audio track and consolidate/record a snippet of audio.
Commit the track and choose to hide/make inactive the source track
Commit shows up in the Undo History window.
Do some editing on the snippet. ( or anything that will fill the Undo History)
Pro Tools will crash the moment when commit is cleared from Undo History.

My workaround is to clear undo queue from the Undo History windows menu after commit. You can also close and re-open the session.

I thought my problems were auto-save or plugins/VI oriented.. But nope.. Here it is.

A friend could reproduce this with 12.4.
Were both on Mac Pro 4.1 and 10.9.5

Best Regards
Svein Erik

[Stig Eliassen]

I can't repro that here. I've tried a number of times, with various levels of undo set in the preferences. A couple questions:

- when you say "fill the undo history"... do you mean that the time where you commit the track is as far back as the history goes, and all levels of undo are occupied?

- do you click on "commit" in the undo history window, or do you step backwards with a key command?

[Audiofarm]

No it's when commit disappeares from undo history in favour of newer edit-moves it crashes. I dont click anything in the undo history window. Except for the workaround to prevent the crashes. Pro tools 12.5 is very usable now. I used a whole day with a maxed session with all plugin/VI combos thinkable. I tried everything trying to crash. This was it. Funny my friend reproduced it on first try and not you.. Are you on 10.9?

Hei forresten :)

[jjnssn]

Originally Posted by Audiofarm

Hi!

To all who have crashes while editing etc.
I have found the problem with Pro Tools 12.5 (and 12.4 too..).

Ways to reproduce:

In preferences set Levels of Undo to a small number. 8 e.g.
Open Undo History window. (for visuals)
Create an audio track and consolidate/record a snippet of audio.
Commit the track and choose to hide/make inactive the source track
Commit shows up in the Undo History window.
Do some editing on the snippet. ( or anything that will fill the Undo History)
Pro Tools will crash the moment when commit is cleared from Undo History.

My workaround is to clear undo queue from the Undo History windows menu after commit. You can also close and re-open the session.

I thought my problems were auto-save or plugins/VI oriented.. But nope.. Here it is.

A friend could reproduce this with 12.4.
Were both on Mac Pro 4.1 and 10.9.5

Best Regards
Svein Erik

On my Windows system once it gets to the commit undo the next operation creates an Access Violation and clears the entire undo history. Something is broke. Nice catch.

Can't close or save the session from the file menu drop down. Exiting pro tools, locks up hard as a rock.

[Audiofarm]

Yeah! I'm so happy right now... Just remember to clear undo queue in the undo history's little menu after every commit and I can work and edit forever..

[jjnssn]

Originally Posted by Audiofarm

Yeah! I'm so happy right now... Just remember to clear undo queue in the undo history's little menu after every commit and I can work and edit forever..

It's a great find. Simply put undo @ 1, commit a track and then split the track. Happens every time.

[YYR123]

Thumbs up....avid should incentivize these types of finds....

[Stig Eliassen]

Originally Posted by Audiofarm

No it's when commit disappeares from undo history in favour of newer edit-moves it crashes. I dont click anything in the undo history window. Except for the workaround to prevent the crashes. Pro tools 12.5 is very usable now. I used a whole day with a maxed session with all plugin/VI combos thinkable. I tried everything trying to crash. This was it. Funny my friend reproduced it on first try and not you.. Are you on 10.9?

Hei forresten :)

Ah, I see. I can confirm this behavior on OS 10.10.5. Thanks for reporting.

Hei.

[Actionmusic]

BRILLIANT FIND!

I can confirm my HDX rig , mac, 10.9.5 , 12.4

In my test I always use the default 64 undo history

Like Svein, I create blank mono track, consolidate audio so it has a region , then commit that track - make original inactive. Then I do a apple E edit , nudge forward a few samples, apple E etc until I've done 64 actions in the history and boom! there's the crash. This is the major unexplainable timebomb type error i've experienced and suspected commit is involved with in some form

Like Svein I thought it was VI's / Melodyne and memory allocation with inactive plugs, commit is a bit part of my recent workflow

BTW If you're a serato pitch n time user here's my other commit based / PNT repeatable crash - http://duc.avid.com/showthread.php?t=380191

[propower]

Another +1 on brilliant find...

Now this seems pretty simple to fix from the outside but probably implies a family of things that go wrong in a similar way. So what do you wish AVID would do?

Fix it in the next release - could be months away?
Fix it ASAP and release that fix by itself - could be in a week if they found it?
Fix it but hold off until they find every other thing that might be related ?

Me - find it - fix it - test it for at most a week - release it - that's what I wish.