Is anyone else still waiting for their PT8 upgrade?

[Geoff Grace]

Originally Posted by Digidesign

If you purchased the upgrade from DV Toolkit 2 to DV Toolkit 2 with X-Form for $49, then the installer would be in your My Digi account. You do not need to purchase that to use DV Toolkit 2 with Pro Tools LE 8, it just gets you the X-Form plug-in for $49.95 (USD).

If you do not need or want X-Form, you would just install the DV Toolkit 2 version 7.4.2 for Mac or 7.4 for Windows from here:

Pro Tools LE & M-Powered v7.4 & 7.4.2 Optional Toolkit Installers

Linked from the DV Toolkit 2 Downloads section:
www.digidesign.com/support/dvtk2

Apologies that this is not at all clear yet from that page, we'll work on getting that information updated.

Thanks, that's very helpful to know. I would have never guessed that a 7.4.2 version of DV Toolkit 2 would be compatible with an 8.0 release of Pro Tools LE! You may want to let your phone tech support staff know about this since the two I spoke with clearly thought that there were version 8.0 DV Toolkit 2 installers that had yet to be posted.

I have a followup question: since I already have the 7.4.2 version of DV Toolkit 2 installed on my system, will the PTLE 8 installers leave my 7.4.2 DV Toolkit 2 components intact, or will I have to install them again after having installed PTLE 8.0?

Thanks again, and thanks for letting me know about the X-Form upgrade. I'll give that a look.

Best,

Geoff

[blezao]

Sorry about that, Digi
Last week, I tried to register my new 003rack, bought on october 10th and my registration code was already registered. i am pretty sure that I have registered it on october 12th or 13th, but MAYBE in a different email, since the 003rack is from the studio that I work for. The problem is that I don't remember the email. Since all of our studio passwords are the same, If I give you the registration code, could you give me the email that registered it?
Thank you

[guitates]

Originally Posted by DigiTechSupt

Unfortunately there's no way to do that other than to call customer service. The reason being that the new registration system and old ones are completely different. We plan on migrating everything over eventually, but it's a huge task, due to a variety of possible pitfalls - mostly having to do with consistency.

DIGI - Thanx for the reply, and I guess it is up to us to keep track of our registrations.

QUESTION;
I just purchased the LE 8 Dealer upgrade, and it says "Rev A" ??? Is this the latest/newest upgrade available?, or, do we have to download additional files to get the Newest Version?
Please state the Newest Upgrade available... Thanx...

[jsongs]

Hi,

I have not yet received my amnesty upgrade. I purchased and registered a new PT system from B&H last month.

Thanks for your help DigiTechSupport.

[DaveSB]

Digi Support
I have not received my amnesty email for the MBOX Micro I bought and registered
It may have goon to my spam and git deleted

Can you please check and resend tp [email protected]

[comprodman]

I bought the 7.4 update 24th November 2007
112874 order ID from https://store.digidesign.com

I thought I would have heard by now?

Any ideas Digi please

Kind regards

[jsongs]

Bump

[DigiTechSupt]

Originally Posted by blezao

Sorry about that, Digi
Last week, I tried to register my new 003rack, bought on october 10th and my registration code was already registered. i am pretty sure that I have registered it on october 12th or 13th, but MAYBE in a different email, since the 003rack is from the studio that I work for. The problem is that I don't remember the email. Since all of our studio passwords are the same, If I give you the registration code, could you give me the email that registered it?
Thank you

If you have the confirmation code then, yes, we can check it. Either that or the email address would work, too...

[DigiTechSupt]

Originally Posted by guitates

DIGI - Thanx for the reply, and I guess it is up to us to keep track of our registrations.

QUESTION;
I just purchased the LE 8 Dealer upgrade, and it says "Rev A" ??? Is this the latest/newest upgrade available?, or, do we have to download additional files to get the Newest Version?
Please state the Newest Upgrade available... Thanx...

Yes, that's the latest revision.

[DigiTechSupt]

Originally Posted by jsongs

Hi,

I have not yet received my amnesty upgrade. I purchased and registered a new PT system from B&H last month.

Thanks for your help DigiTechSupport.

You should get it today.