AIR dont offer upgrades

[GTBannah]

There must have been a glitch, somewhere! I didn't have a problem upgrading. i even upgraded to the VST-capable version without any problems.

[Barry Johns]

I have come to like Strike, and would like to upgrade, not sure why they felt it necessary to require OSX10.9!

[Benoni]

Originally Posted by Jay_uk

I read today that "LOOM" has a bug where it does not save customized settings properly. May need to look into that
Can anyone confirm this?

I cant check it for now.

What do you mean by this? Do you mean you can't save your preset in LOOM or if you do a custom setting and close Pro Tools, then reopen PT, LOOM will change parameters?

[Marcel Risberg]

I didn't know about this thread until now. I have been in touch with AIR over e-mail since the beginning of May about this very same issue. It has not been solved yet and it kind of looks like I'll have to pay the full price.

I actually never received a promo code in the first place, when they upgraded to 2.0. I should have gotten one and was asked to wait patiently until AIR had sorted their technical problems due to heavy demand. I never heard from them again.

I'll see how it goes.

[jimlongo]

Funny I've just been looking into this as well. Received a reply from AIR today (wrote them a month ago) that really didn't address my question of how to upgrade from the full priced standalone versions of Structure and Transfuser to new versions.

I'll keep trying, but I really don't want to re-buy them. Somehow I have the feeling that versions were held back until after the company changed hands. I think in all the years I owned Structure (didn't it cost me around $500) there were maybe 3 small updates, then once it's sold there is a major version update!?

[Kinh]

I was wrong .... AIR do offer upgrade pricing, oops! Its just not stated on their site since they updated it thats all. My apologies to AIR. I just got the upgrade for Transfuser 2.2 from 1.5 and it was only $50 not 150. To upgrade to expansion pack is 130 (thinking about it, I probably should've done that).
But anyway for anyone reading this who wishes to upgrade just one plugin its just $50 (as before) you just need to prove purchase, a screenshot of ilok license manager should do it.
Sorry bout the confusion, I just assumed the worst.
btw, Transfuser is freaking amazing! I thought it couldn't get any better but it has, twice as many dance loops. Recently Ive tried many beat vsts and Transfuser 2 is by far the best on the market for dance, dubstep, prog house, etc, etc ,ect. It blows my freaking mind!!!

[jimlongo]

Well maybe I'll try the screenshot and see if they buy it . . . the email I just got said

I can provide you with a promo code if you qualify with a previous purchase of Strike Structure, Hybrid, Velvet, Transfuser, or the entire AIR Instrument expansion pack (2.0 versions only). Please note: 1.x, Free, or LE versions of these plugins are not eligible for upgrade pricing.

[Benoni]

Originally Posted by jimlongo

Well maybe I'll try the screenshot and see if they buy it . . . the email I just got said

Use the code they give you. I had Strike 1.5 and the code they gave me was for a single 2.x to upgrade to the full expansion pack and it worked no problem.

Thanks again AIR

[Benoni]

Originally Posted by Kinh

I was wrong .... AIR do offer upgrade pricing, oops! Its just not stated on their site since they updated it thats all. My apologies to AIR. I just got the upgrade for Transfuser 2.2 from 1.5 and it was only $50 not 150. To upgrade to expansion pack is 130 (thinking about it, I probably should've done that).
But anyway for anyone reading this who wishes to upgrade just one plugin its just $50 (as before) you just need to prove purchase, a screenshot of ilok license manager should do it.
Sorry bout the confusion, I just assumed the worst.
btw, Transfuser is freaking amazing! I thought it couldn't get any better but it has, twice as many dance loops. Recently Ive tried many beat vsts and Transfuser 2 is by far the best on the market for dance, dubstep, prog house, etc, etc ,ect. It blows my freaking mind!!!

Transfuser 2 is awesome! I did a quick video about it using just one of the presets
www.youtube.com/watch?v=MNMbqI--_ng

[Kinh]

Transfuser 2 is awesome!

...I know, right! Even the quality of the samples have improved, especially the fat kicks and group claps. Trans 1 didn't have group claps, you had to slapdelay them to thicken em up.

@jimlongo

Well maybe I'll try the screenshot and see if they buy it . . . the email I just got said
Quote:
I can provide you with a promo code if you qualify with a previous purchase of Strike Structure, Hybrid, Velvet, Transfuser, or the entire AIR Instrument expansion pack (2.0 versions only). Please note: 1.x, Free, or LE versions of these plugins are not eligible for upgrade pricing.

They sent me the exact message because I contacted support. You need to contact sales. [email protected], Chris Figueroa or company/contact us on website.