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Three problems since 8.0.4 - Sandra report included.
Hello,
I'm having problem currently with 003 Rack with PTLE 8.0.4cs2. 8.0.3 was crashing when users without administrative permission on the machine were logged in. So, I updated to 8.0.4 hoping the permissions problem was fixed but immediately started having problems. Yesterday, with nothing MORE to lose, I updated to 8.0.4cs2 - still experiencing the problem. THE PROBLEM: SINCE INSTALLING 8.0.4 and then cs2 I HAVE NO INPUT. I did not have this problem prior to 8.0.4. Within Pro Tools and other software (WaveCapture and Pure Data) I have playback functionality. (Audio playback that is... I haven't tested MIDI playback.) But I have no 'record' ability. I can't record MIDI instruments; I can't record audio via any of the inputs. Nothing shows up in the volume meters of a track. The LEDs on the 003 appears to indicate that audio is being received but that's it. Please, I could use some help. Sandra report here: HTML Code:
SiSoftware Sandra Computer Model : Dell Precision M6400 Domain : NameWithheld Host Name : NameWithheld User : NameWithheld Processor Model : Intel(R) Core(TM)2 Extreme CPU Q9300 @ 2.53GHz Speed : 2.53GHz Cores per Processor : 4 Unit(s) Threads per Core : 1 Unit(s) Type : Mobile, Quad-Core Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 2x 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing Computer Platform Compliance : Intel Centrino Mobile Technology Mainboard : Dell 0D138P BIOS : Dell A07 08/11/2009 Bus(es) : ISA X-Bus PCI PCIe IMB PCMCIA CardBus USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 3.5GB DIMM DDR2 DDR3 Chipset Model : Dell Q45/Q43 DRAM Controller Front Side Bus Speed : 4x 266MHz (1GHz) Total Memory : 4GB DIMM DDR2 DDR3 Memory Bus Speed : 2x 532MHz (1GHz) Memory Module(s) Memory Module : Samsung M471B2874EH1-CF8 2GB DDR3 SO-DIMM PC3-8500S DDR3-1066 (7-7-7-20 5-27-8-4) Memory Module : Samsung M471B2874EH1-CF8 2GB DDR3 SO-DIMM PC3-8500S DDR3-1066 (7-7-7-20 5-27-8-4) Memory Module : Samsung M471B2874DZ1-CF8 2GB DDR3 SO-DIMM PC3-8500S DDR3-1066 (7-7-7-20 5-27-8-4) Memory Module : Samsung M471B2874DZ1-CF8 2GB DDR3 SO-DIMM PC3-8500S DDR3-1066 (7-7-7-20 5-27-8-4) Video System Video Adapter : NVIDIA Quadro FX 2700M (48 SM4.0 1.3GHz, 512MB DDR3 2x800MHz, PCIe 1.00 x16) Graphics Processor Adapter : NVIDIA Quadro FX 2700M (48SP 1.33GHz, 512MB 2x800MHz) Storage Devices ST9320423ASG (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:) (E:) ST9320423ASG (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) : 298GB (D:) HL-DT-ST DVD+/-RW GS20N (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:) Logical Storage Devices RECOVERY (E:) : 2GB (NTFS) @ ST9320423ASG (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) OS (C:) : 296GB (NTFS) @ ST9320423ASG (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) Audio Data (D:) : 298GB (NTFS) @ ST9320423ASG (320GB, SATA300, 2.5", 7200rpm, NCQ, 16MB Cache) Optical Drive (F:) : N/A @ HL-DT-ST DVD+/-RW GS20N (SATA150, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : Dell (ICH9M-E) LPC Interface Controller LPC Legacy Controller 1 : T0 00-00h Audio Device : Dell (ICH9) HD Audio Controller Audio Codec : Integrated Device Tech 76B2h Disk Controller : Dell Mobile SATA RAID Controller USB Controller 1 : Dell (ICH9) USB Universal Host Controller USB Controller 2 : Dell (ICH9) USB Universal Host Controller USB Controller 3 : Dell (ICH9) USB Universal Host Controller USB Controller 4 : Dell (ICH9) USB2 Enhanced Host Controller USB Controller 5 : Dell (ICH9) USB Universal Host Controller USB Controller 6 : Dell (ICH9) USB Universal Host Controller USB Controller 7 : Dell (ICH9) USB Universal Host Controller USB Controller 8 : Dell (ICH9) USB2 Enhanced Host Controller FireWire/1394 Controller 1 : Dell R5C832 IEEE-1394 Controller CardBus/PCMCIA Controller 1 : 65532 RL5c476 CardBus Controller SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : RICOH Aficio MP C2500 PCL 5c (600x600, Colour, Full Duplex) Network Services Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller Network Adapter : Bluetooth Device (Personal Area Network) Wireless Adapter 1 : Dell Wireless 1510 Wireless-N WLAN Mini-Card (802.11a (OFDM), TKIP, 54Mbps) Power Management Mains (AC) Line Status : On-Line Battery No 1 : 100% Operating System Windows System : Microsoft Windows Vista Business 6.00.6002 (Service Pack 2) Platform Compliance : x86 Windows Experience Index Current System : 5.8 |
#2
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Re: Three problems since 8.0.4 - Sandra report included.
are you installing as adminstrator?? have you done a COMPLETE uninstall and reinstall?? this problem has to be related to your system somehow, it is not widespread and seems pretty isolated.
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pro-tools-pc.com TRASHER Pro Tools Utility(updated 4-11-2024) HD Native, Avid 16x16, Eleven Rack, Focusrite Clarett 8preX, UA Quad Apollo TB. Intel I7 9900k Win 10 |
#3
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Re: Three problems since 8.0.4 - Sandra report included.
Hello,
I am installing as an administrator. I have NOT done a complete uninstall and reinstall. You're referring to just Digi software right? Not the entire operating system, etc.? If I must uninstall and reinstall, then I'm tempted to revert to 8.0.3 and just login all my users as administrators on the machine. 8.0.4 doesn't appear to be very reliable. Also note, this thread indicates that I'm not the only person suffering from this sort of problem: http://duc.avid.com/showthread.php?t=277986 Last edited by David Sabine; 10-20-2010 at 11:19 AM. Reason: added link to other thread |
#4
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Re: Three problems since 8.0.4 - Sandra report included.
Quote:
I am convinced that this problem I was having may be related to my system's specific configuration but I'm of the opinion that the *CAUSE* is not within my system. If Pro Tools works properly up to 8.0.3 but 8.0.4 does NOT, obviously the key to the problem is within the software. |
#5
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Re: Three problems since 8.0.4 - Sandra report included.
I remember a post regarding Vista and SP2 and the fix was to install/run Pro Tools in Vista SP1 compatibility.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#6
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Re: Three problems since 8.0.4 - Sandra report included.
i had major issues with Admin and Vista here is an old post i suggested a few months back it may help it may not ? give it a go?
http://duc.avid.com/showthread.php?t=251800 hope it can sort things out :) |
#7
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Re: Three problems since 8.0.4 - Sandra report included.
Hi welshevo,
Thanks for that link - it's interesting. However, I've decided I'll stay at 8.0.3cs2 until I hear that 8.0.(next) is stable. |
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