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  #1  
Old 02-03-2019, 02:34 AM
pacmac pacmac is offline
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Default Artist Control disconnection with Logic Pro X

Hello,

I'm Pascal from France
I exactly have the same trouble for many years.

Every thing is updated (Mac OS, Eucon, Logic pro, ...) and all the time ...

My Artist Control consol is connected directly to the mac by a static IP adress with a new crossover cable without anything else.

The artist control can work with Logic pro several minutes or even hours and suddenly ... or not ... the console freezes and in Eucon My Artist Control deseappears. The only one solution is to switch off every thing and to restart. The problem exists only with Logic Pro. The artist Control normally reacts with every other soft. I also already try to trash preferences ...

I red many things to do in forums but I'm now lost ... to be honnest ...
Thank you very much in advance if someone had any idea.

Musically and regards,
Pascal
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  #2  
Old 02-03-2019, 03:39 PM
robreed2 robreed2 is offline
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Default Re: Artist Control disconnection with Logic Pro X

Hi, Im having same kind of issue, its usually with large sessions, it will for some reason loose connection, and there is nothing I can do apart from re launch logic, and start again... I LOVE my artist mix, but something is not right...and I cant figure it out, as of yet...
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  #3  
Old 02-03-2019, 07:59 PM
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albee1952 albee1952 is offline
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Default Re: Artist Control disconnection with Logic Pro X

Maybe its time to try ditching the crossover cable and add in an Ethernet Switch, or a good-quality router? Not a Logic user, but connection has been bulletproof here for years
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  #4  
Old 02-03-2019, 09:45 PM
pacmac pacmac is offline
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Default Re: Artist Control disconnection with Logic Pro X

Hi albee1952,

Some years ago, My Artist control was connected to my Mac with an Ethernet Switch and in DHCP ... having the same disconnection trouble at this time, a Avid adviser asked for me to change to a direct crossover cable and to use a static IP adress. However, why not to try this solution again ... Ok.

Thank you for your helping.
Pascal
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  #5  
Old 02-04-2019, 10:52 PM
pacmac pacmac is offline
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Default Re: Artist Control disconnection with Logic Pro X

Hello,
Thank you for this suggestion but i think i had the same Avid adviser who asked for me to connect my device with a crossover wire and use a static adress. So it’s already done.
Regards,
Pascal


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  #6  
Old 02-15-2019, 11:18 AM
robreed2 robreed2 is offline
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Default Re: Artist Control disconnection with Logic Pro X

This is still driving me mad....usually when hammering as session, it just looses contact..... THERE is NOTHIng i can do to get it to re connect, apart from closing LOGIC and sometimes re starting the computer..and Artisi mix.... its a pain in teh arse....I wish there was just a way to get the unit to reconnect... tried everything in teh EUCON set up, everything in logic, everything on the MAC.????

Any suggestion...its a nightmare...as I love the unit....

One question, is there anything I need to set up in my MAC NETWORK preferences, at teh moment I just plug the lead into my mac and it sees it and works... any setting, tips...PLEASE
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  #7  
Old 03-03-2019, 06:10 AM
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Digi_User. Digi_User. is offline
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Default Re: Artist Control disconnection with Logic Pro X

Quote:
Originally Posted by albee1952 View Post
Maybe its time to try ditching the crossover cable and add in an Ethernet Switch, or a good-quality router? Not a Logic user, but connection has been bulletproof here for years
Hello,
May I ask what kind of Ethernet switch you use?
I have a 2018 MBP should I get a thunderbolt 3 to Ethernet.
Or should I get an Ethernet switcher and plug that into my sonnet echo?
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  #8  
Old 03-03-2019, 07:30 AM
pacmac pacmac is offline
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Default Re: Artist Control disconnection with Logic Pro X

Too many problems for too many times. I decided to sell my Artist Control.
Bye
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  #9  
Old 08-20-2020, 02:25 PM
worldareaecho worldareaecho is offline
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Default Re: Artist Control disconnection with Logic Pro X

Hello.
I found out that the loss of connection and freezing of the Avid Controller happens exactly when I select a software instrument or audio plugin using this controller. It is better to do this with the Logic Remote or with the mouse, then the loss of connection and freezing does not occur.
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