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  #1  
Old 05-09-2019, 08:59 AM
mixer mixer is offline
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Default 2019 ultimate and heat

Heat is no longer showing up in 2019 ultimate It no longer seems to be supported.. bummer
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Old 05-09-2019, 09:07 AM
Sayt0n Sayt0n is offline
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Default Re: 2019 ultimate and heat

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Originally Posted by mixer View Post
Heat is no longer showing up in 2019 ultimate It no longer seems to be supported.. bummer
I will have to check this when I install this update later on tonight. This would be another dumb move on their part though if this is the case. What about people who spent money to buy a license a couple months ago at the full list price!? They basically rendered that license useless and another waste of an investment in AVID.

Can anyone else confirm this!?! Could it be it just did a bad install?!
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Old 05-09-2019, 09:10 AM
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Default Re: 2019 ultimate and heat

Working here. Can you verify that the HEAT license is on the same iLok as your Pro Tools Ultimate bundle? If it's there, try deactivating then activating it again.
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Old 05-09-2019, 09:17 AM
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Default Re: 2019 ultimate and heat

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Originally Posted by jeffro View Post
Working here. Can you verify that the HEAT license is on the same iLok as your Pro Tools Ultimate bundle? If it's there, try deactivating then activating it again.
Can confirm.

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Old 05-09-2019, 09:43 AM
BScout BScout is offline
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Default Re: 2019 ultimate and heat

HEAT is working here. Same as always with 2019.5
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Old 05-09-2019, 10:47 AM
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Default Re: 2019 ultimate and heat

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HEAT is working here. Same as always with 2019.5
Same
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Old 05-09-2019, 11:03 AM
ericsvizeny ericsvizeny is offline
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Default Re: 2019 ultimate and heat

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Originally Posted by jeffro View Post
Working here. Can you verify that the HEAT license is on the same iLok as your Pro Tools Ultimate bundle? If it's there, try deactivating then activating it again.
Just tried this.. Still no heat showing up.
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Old 05-09-2019, 12:11 PM
TrentWilliams TrentWilliams is offline
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Default Re: 2019 ultimate and heat

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Originally Posted by BScout View Post
HEAT is working here. Same as always with 2019.5
Same
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Old 05-09-2019, 02:51 PM
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Default Re: 2019 ultimate and heat

For those of you seeing the issue...

Will you download latest iLok License Manager, relaunch Pro Tools, and check?

https://www.ilok.com/
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Old 05-09-2019, 03:11 PM
ericsvizeny ericsvizeny is offline
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Default Re: 2019 ultimate and heat

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Originally Posted by Kyle Splittgerber View Post
For those of you seeing the issue...

Will you download latest iLok License Manager, relaunch Pro Tools, and check?

https://www.ilok.com/
Just tried this. No luck.

If it helps any I did the update through "Avid Link". As opposed to downloading from the Avid website. Maybe wouldn't hurt trying to re-install?

Also, getting this message when opening a session with heat on it:
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