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#1
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Unable To Locate Hardware...With Sandra Report please help...
Here's the run down...
Gear - MBox Mini 3, Pro Tools 8.04(cd that came with it) I have downloaded and installed all updates as of April 8th, with no solution to the "Unable to located digidesign hardware" problem. I was running Pro Tools for about four months with no problems(other than a midi issue that was a quick fix) until I moved my computer about two weeks ago, and since then I have been unable to fix the problem. I literally have tried everything, and i searched theses forums and read for days before i joined to try and get help. All drivers have been updated, I have reinstalled/modified/uninstalled pro tools so many times my head is spinning. Please help Thanks SiSoftware Sandra Computer Model : Gateway GT5432 Workgroup : WORKGROUP Host Name : PC User : Administrator Processor Model : AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ Speed : 2.61GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Dual-Core Integrated Data Cache : 2x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size L2 On-board Cache : 2x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size Computer Platform Compliance : AMD LIVE! Mainboard : ELITEGROUP MCP61PM-AM BIOS : Phoenix Technologies, LTD 6.00 PG 02/15/2007 Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 1.88GB DIMM DDR2 Chipset Model : AMD Athlon 64 / Opteron HT Hub Front Side Bus Speed : 2x 1GHz (2GHz) Total Memory : 2GB DIMM DDR2 Channels : 2 Memory Bus Speed : 2x 373MHz (746MHz) Memory Module(s) Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3) Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3) Video System Video Adapter : NVIDIA GeForce 6150SE nForce 430 (SM4.0, 128MB 128-bit, Integrated Graphics) Graphics Processor Storage Devices Seagate ST3320820AS (320GB, SATA, 3.5") : 298GB (C:) (D:) WD Ext HDD 1021 1.5TB (USB) : 1TB (F:) Generic USB SD Reader (USB) : N/A (G:) Generic USB CF Reader (USB) : N/A (H:) Generic USB SM Reader (USB) : N/A (I:) Generic USB MS Reader (USB) : N/A (J:) WD 6400BEV External 640.1GB (USB) : 596GB (K:) ATAPI DVD W DH16W1P (ATA66, DVD+-RW, CD-RW, 2MB Cache) : 7GB (E:) Logical Storage Devices Recovery (D:) : 10GB (NTFS) @ Seagate ST3320820AS (320GB, SATA, 3.5") Hard Disk (C:) : 288GB (NTFS) @ Seagate ST3320820AS (320GB, SATA, 3.5") Pro Tools LE (E:) : 7GB (CDFS) @ ATAPI DVD W DH16W1P (ATA66, DVD+-RW, CD-RW, 2MB Cache) Elements (F:) : 1TB (NTFS) @ WD Ext HDD 1021 1.5TB (USB) Removable Drive (G:) : N/A @ Generic USB SD Reader (USB) Removable Drive (H:) : N/A @ Generic USB CF Reader (USB) Removable Drive (I:) : N/A @ Generic USB SM Reader (USB) Removable Drive (J:) : N/A @ Generic USB MS Reader (USB) Elements (K:) : 596GB (NTFS) @ WD 6400BEV External 640.1GB (USB) Peripherals LPC Hub Controller 1 : ECS MCP61 LPC Bridge LPC Legacy Controller 1 : ITE IT8726F Audio Device : ECS MCP61 High Definition Audio Audio Codec : Realtek Semi 888 High Definition Audio Serial Port(s) : 2 Parallel Port(s) : 1 Disk Controller : ECS MCP61 IDE Disk Controller : ECS MCP61 SATA Controller Disk Controller : ECS MCP61 SATA Controller USB Controller 1 : ECS MCP61 USB Controller USB Controller 2 : ECS MCP61 USB Controller FireWire/1394 Controller 1 : ECS TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1 SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2 Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Printer : Lexmark 2500 Series (4800x4800, USB, Colour) Peripherals Media Player : () Media Player : () Media Player : () Media Player : () Network Services Network Adapter : Generic Marvell Yukon Chipset based Ethernet Controller (Ethernet, 100Mbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows Vista Home 6.00.6001 (Service Pack 1) Platform Compliance : x86 |
#2
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Re: Unable To Locate Hardware...With Sandra Report please help...
Once again, integrated graphics MIGHT be a deal breaker(but I'm not the last word on that). Just because a non-approved system works for a while, doesn't mean its good to go. USB drives are not supported for recording with Vista(Windows 7 is okay from what I read). Since the rig worked until you moved it, that suggests hardware. First thing I would do is open the case and reseat every card and cable. Then I would make certain that every USB device is in the exact same port it was BEFORE the rig got moved(drivers get installed only for one port, so moving a device will require a driver re-install. Sometimes that happens automatically, and sometimes it doesn't). Also try a new USB cable on the Mbox. If none of that works, I would run the uninstall utility on the install disk(with the Mbox disconnected), reboot and run the install like its a new setup(follow the install directions to the letter). This should have no affect on sessions or 3rd party plugins.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Unable To Locate Hardware...With Sandra Report please help...
Quote:
*Just as a note i installed pro tools on my laptop (Windows 7) after i started having problems and it actually worked for a few sessions, but then ran into the familiar problem. Since then I haven't been able to work and its driving me crazy. I contacted (over a week ago) a local repair center that was on Avid's website but have not received any response. Is there a specific Avid administrator of this forum who could directly address my problem and tell me where to send it. Thank you, Kind Dub |
#4
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Re: Unable To Locate Hardware...With Sandra Report please help...
Bounce
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