PT12.7 seems to be causing a Kernel Panic using Mac Sierra when shutting down

[Ed K]

I updated my MacBook Pro to Sierra and also updated to PT 12.7. PT 12.7 works fine while recording, playback, etc. But when I go to shut down my computer, I get the following error, any ideas? Appreciate any help, Thanks!

Anonymous UUID: A79EB5A1-6E86-6E9C-361E-BBFF712EF42C

Sat Dec 31 09:40:46 2016

*** Panic Report ***
panic(cpu 6 caller 0xffffff80016fcd45): "Attempting to lookup/free an address not allocated via kalloc! (vm_map_lookup_entry() failed map: 0xffffff80064bf7e0, addr: 0)\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.31.2/osfmk/kern/kalloc.c:456
Backtrace (CPU 6), Frame : Return Address
0xffffff9136443a10 : 0xffffff80016f211c
0xffffff9136443a90 : 0xffffff80016fcd45
0xffffff9136443ad0 : 0xffffff80016fcc70
0xffffff9136443af0 : 0xffffff8001c578fe
0xffffff9136443b10 : 0xffffff7f82189875
0xffffff9136443b30 : 0xffffff7f82194ef7
0xffffff9136443b50 : 0xffffff8001c39513
0xffffff9136443b80 : 0xffffff8001c392f6
0xffffff9136443ba0 : 0xffffff8001c3b907
0xffffff9136443bc0 : 0xffffff80017bf0e3
0xffffff9136443c00 : 0xffffff80016f732f
0xffffff9136443c60 : 0xffffff80016d3fe1
0xffffff9136443cb0 : 0xffffff80016f7a46
0xffffff9136443cf0 : 0xffffff80016deb53
0xffffff9136443d60 : 0xffffff80016e244c
0xffffff9136443da0 : 0xffffff800171a587
0xffffff9136443de0 : 0xffffff8001b6f57b
0xffffff9136443e50 : 0xffffff8001b89c9a
0xffffff9136443ed0 : 0xffffff8001b8a1a7
0xffffff9136443f20 : 0xffffff80016eba09
0xffffff9136443f50 : 0xffffff800180678e
0xffffff9136443f70 : 0xffffff80016a370f
Kernel Extensions in backtrace:
com.avid.driver.firewire.mboxpro(1.4)[00000000-0000-0000-0000-000000000000]@0xffffff7f8217d000->0xffffff7f821adfff
dependency: com.apple.iokit.IOAudioFamily(205.11)[03A8E3F2-F30D-3D41-85E7-0B1C58034419]@0xffffff7f820c1000
dependency: com.apple.iokit.IOFireWireFamily(4.6.5)[371CA3E2-E87B-330C-9835-20F7E581D283]@0xffffff7f820f9000

BSD process name corresponding to current thread: LaunchdDaemon

Mac OS version:
16C68

Kernel version:
Darwin Kernel Version 16.3.0: Thu Nov 17 20:23:58 PST 2016; root:xnu-3789.31.2~1/RELEASE_X86_64
Kernel UUID: 8DF81F81-019F-348E-B47E-40A4484B9E21
Kernel slide: 0x0000000001400000
Kernel text base: 0xffffff8001600000
__HIB text base: 0xffffff8001500000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 531648348867
last loaded kext at 161664290066: com.apple.filesystems.smbfs 3.1.1 (addr 0xffffff7f82497000, size 425984)
last unloaded kext at 392388932653: com.apple.driver.usb.AppleUSBUHCI 1.1 (addr 0xffffff7f82923000, size 126976)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.avid.driver.firewire.mboxpro 1.4.0
com.apple.filesystems.smbfs 3.1.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.23.14
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.2f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 127
com.apple.driver.AppleMikeyDriver 278.56
com.apple.driver.AppleHDA 278.56
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.kext.AMDFramebuffer 1.4.8
com.apple.driver.AppleIntelHD3000Graphics 10.0.2
com.apple.AMDRadeonX3000 1.4.8
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 5.0.2f4
com.apple.driver.AppleLPC 3.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.kext.AMD6000Controller 1.4.8
com.apple.driver.AppleMuxControl 3.13.78
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.15
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 252
com.apple.driver.AppleUSBTCKeyboard 252
com.apple.driver.AppleIRController 340
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.30.3
com.apple.iokit.SCSITaskUserClient 394.30.2
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.2.7
com.apple.driver.AppleSDXC 1.7.6
com.apple.driver.AppleFWOHCI 5.5.5
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClien t 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.1
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 278.56
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOAcceleratorFamily2 289.27
com.apple.iokit.IOSurface 153.3
com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 5.0.2f4
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.2f4
com.apple.iokit.IOBluetoothFamily 5.0.2f4
com.apple.driver.AppleHDAController 278.56
com.apple.iokit.IOHDAFamily 278.56
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.kext.AMDSupport 1.4.8
com.apple.AppleGraphicsDeviceControl 3.13.78
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 513.1
com.apple.driver.AppleGraphicsControl 3.13.78
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 513.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 258
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 394.30.2
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleThunderboltDPInAdapter 4.6.1
com.apple.driver.AppleThunderboltDPAdapterFamily 4.6.1
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1
com.apple.iokit.IOAHCISerialATAPI 266
com.apple.iokit.IOSCSIArchitectureModelFamily 394.30.2
com.apple.driver.AppleThunderboltNHI 4.1.8
com.apple.iokit.IOThunderboltFamily 6.3.3
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOFireWireFamily 4.6.5
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 288
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.30.5
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Unable to gather system configuration information.Model: MacBookPro8,2, BootROM MBP81.0047.B2D, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 5.0.2f4, 3 services, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: iLok
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Comfort Mouse 3000
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

[Pete Gates]

Looks like it May be the MBoxPro driver. Have you tried unplugging it before shutting down to narrow it down?

Pete

[Ed K]

Peter, thanks for the response.

If I play iTunes through the Mbox, and then power down without unplugging the Mbox, I get no error. If I play PT 12.7 through the Mbox, and then unplug the Mbox before powering down, I still get the error while powering down.

If it where the Mbox driver, shouldn't I get the error when using the Mbox with iTunes?

Again, thanks for your response.

[Pete Gates]

Hmmm yes, I would agree with that reasoning! It does sound like Pro Tools is leaving the driver in an unstable state or something like that. Hard to say what to try next, I guess if it were my system I'd try reinstalling drivers/trying different versions/trashing prefs all the usual tedious stuff!

Good luck,
Pete

[Ed K]

Peter, turns out you were correct. Thinking more about your recommendation, I decided to try unplugging the Mbox before powering up, and playing the PT through the Mac speakers. When I did this, I did not get the error when powering down. So I updated the Mbox driver and he error is gone when powering down.

Thanks you so much! Have a safe and happy New Years!