external hard drive and the play button

[banjo71]

I've been running PT 12.6.1 in Windows 10 for several years, actually with a Glyph drive hooked up USB with no glitches. I got a call from a buddy who wants to record, and so I wanted to fine tune everything again. I built a mixer template and started recording my own stuff on it to practice mixing and editing some so I'm ready for him. Now there is a glitch in the play button, it will stop after you hit play. Not every time, but a lot of times.

I reread the compatibility page for hard drives, and so I switched to firewire 800. I thought that would solve any problems, but it still happens. Does this sound like an external drive going bad? Any suggestions are welcome. Thanks.

[banjo71]

SiSoftware Sandra

ID
Host Name : DESKTOP-6LO9AL2
Workgroup : WORKGROUP

Computer
Model : ASUS CM6330_CM6630_CM6730_CM6830-8 Desktop
Serial Number : C9PDCG******
Chassis : Desktop
Mainboard : ASUS CM6330_CM6630_CM6730_CM6830
Serial Number : 1208012********
BIOS : AMI (OEM) 0402 08/27/2012
Total Memory : 8GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (4C 8T 3.89GHz, 3.9GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1155

Chipset
Memory Controller : ASUS Core (Ivy Bridge) DRAM Controller 100MHz, 2x 4GB DIMM DDR3 1.6GHz 128-bit

Memory Module(s)
Memory Module : Asint SLA302G08-GGNHC 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Asint SLA302G08-GGNHC 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : Dell Computer DELL E2211H
(1920x1080, 21.7")
Video Adapter : NVIDIA GeForce GT 620 (1CU 48SP SM5.0 1.62GHz, 16kB L2, 2GB 1.6GHz, PCIe 2.0 x16)

Graphics Processor
OpenCL : NVIDIA GeForce GT 620 (48SP 1C 810MHz, 16kB L2, 2GB 1.6GHz)
D3D 11 : NVIDIA GeForce GT 620 (48SP 1C 810MHz, 16kB L2, 2GB 1.6GHz)
OpenGL : GeForce GT 620/PCIe/SSE2 (2GB)

Storage Devices
Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:)
Seagate ST1000DM003-1CH162 (1TB, FireWire/1394/SATA300/600, 3.5", 7200rpm) : 932GB (D:)
SD/MMC (USB2/NVMe) : N/A (E:)
Compact Flash (USB2/NVMe) : N/A (F:)
SM/xD Picture (USB2/NVMe) : N/A (G:)
MS/MS-Pro (USB2/NVMe) : N/A (H:)
Cruzer Glide (4GB, USB2/NVMe) : 4GB (K:)
HL-DT-ST DVDRAM GH24NSC0 (SATA150, DVD+-RW, CD-RW, 512kB Cache) : N/A (I:)

Logical Storage Devices
Windows (C:) : 931GB (NTFS, 4kB) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm)
Windows RE tools : 450MB (NTFS, 4kB) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm)
Glyph (D:) : 932GB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, FireWire/1394/SATA300/600, 3.5", 7200rpm)
Removable Drive (K:) : 4GB (FAT32, 16kB) @ Cruzer Glide (4GB, USB2/NVMe)
SYSTEM : 96MB (FAT32, 1kB) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm)
Removable Drive (E:) : N/A @ SD/MMC (USB2/NVMe)
Removable Drive (F:) : N/A @ Compact Flash (USB2/NVMe)
Removable Drive (G:) : N/A @ SM/xD Picture (USB2/NVMe)
Removable Drive (H:) : N/A @ MS/MS-Pro (USB2/NVMe)
Optical Drive (I:) : N/A @ HL-DT-ST DVDRAM GH24NSC0 (SATA150, DVD+-RW, CD-RW, 512kB Cache)

Peripherals
LPC Hub Controller #1 : ASUS H61 LPC Controller
Audio Device : ASUS Cougar Point High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : ASUS HDMI Audio stub
Audio Codec : nVidia 001C
Disk Controller : ASUS Cougar Point 4 port SATA IDE Controller
Disk Controller : ASUS Cougar Point 2 port SATA IDE Controller
Disk Controller : ASUS Asmedia 106x SATA Controller
USB Controller #1 : ASUS Cougar Point USB Enhanced Host Controller #2
USB Controller #2 : ASUS Cougar Point USB Enhanced Host Controller #1
USB Controller #3 : ASUS ASMedia XHCI Controller
FireWire/1394 Controller #1 : 13330 XIO2213A PCI Express to 1394b OHCI with 3-Port PHY
SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon MX490 series Printer (USB, Colour)
Printer : Canon MX490 series FAX (200x200, USB)

Peripherals
Media Player : ST1000DM 003-1CH162 (931.51GB)
Media Player : SanDisk Cruzer Glide (3.73GB)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.17134
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[musicman691]

Here's some help via Google:

https://www.google.com/search?q=play...ient=firefox-b

check out the first few entries