Can't Re-install LE 8.03

[mickc]

Okay, I have my SANDRA report... Hope someone can help! Thanks!

SiSoftware Sandra

Computer
Model : Asus G73Sw
Workgroup : WORKGROUP
Host Name : Mick-PC
User : Mick

Processor
Model : Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Mobile, Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 6MB, ECC, Synchronous, ATC, 12-way, Exclusive, 64 byte line size, 16 threads sharing

Computer
Platform Compliance : Intel Centrino Mobile Technology
Mainboard : Asus G73Sw
BIOS : AMI G73Sw.205 02/10/2011
Bus(es) : PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DDR3 SO-DIMM

Chipset
Model : ASUS Core (Sandy Bridge) DRAM Controller
Front Side Bus Speed : 100MHz
Total Memory : 8GB DDR3 SO-DIMM
Channels : 2
Memory Bus Speed : 2x 667MHz (1.33GHz)

Memory Module(s)
Memory Module : Elpida EBJ21UE8BFU0-DJ-F 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)
Memory Module : Elpida EBJ21UE8BFU0-DJ-F 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)
Memory Module : Elpida EBJ21UE8BFU0-DJ-F 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)
Memory Module : Elpida EBJ21UE8BFU0-DJ-F 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)

Video System
Video Adapter : NVIDIA GeForce GTX 460M (192 SM5.0 1.35GHz, 1.5GB, PCIe 2.00 x16)

Graphics Processor
OpenCL Processor : NVIDIA GeForce GTX 460M (192SP 4C 1.35GHz, 1.5GB)
Compute Shader Processor : NVIDIA GeForce GTX 460M (192SP 1.35GHz, 1.5GB)

Storage Devices
Seagate ST95005620AS (500.1GB, SATA300, 2.5", 7200rpm) : 466GB (C:) (D:)
Seagate ST9500420AS (500.1GB, SATA300, 2.5", 7200rpm, 16MB Cache) : 466GB (M:)
Slimtype BD E DS4E1S (SATA150, BD-R, DVD+-RW, CD-RW, 2MB Cache) : 46GB (E:)

Logical Storage Devices
OS (C:) : 116GB (NTFS) @ Seagate ST95005620AS (500.1GB, SATA300, 2.5", 7200rpm)
Music (M:) : 466GB (NTFS) @ Seagate ST9500420AS (500.1GB, SATA300, 2.5", 7200rpm, 16MB Cache)
DATA (D:) : 328GB (NTFS) @ Seagate ST95005620AS (500.1GB, SATA300, 2.5", 7200rpm)
DISTRICT_9 (E:) : 46GB (UDF) @ Slimtype BD E DS4E1S (SATA150, BD-R, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS Cougar Point LPC Controller
Audio Device : ASUS Cougar Point High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : ASUS GF106 High Definition Audio Controller
Audio Codec : nVidia 0011h
Audio Codec : nVidia 0011h
Audio Codec : nVidia 0011h
Disk Controller : ASUS Cougar Point 6 port SATA AHCI Controller
USB Controller 1 : ASUS Cougar Point USB Enhanced Host Controller #2
USB Controller 2 : ASUS Cougar Point USB Enhanced Host Controller #1
USB Controller 3 : ASUS FL1000G USB 3.0 Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller
Wireless Adapter 1 : Atheros AR9285 Wireless Network Adapter (802.11g (ERP), WEP n-bit, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[mickc]

Originally Posted by Dism

If you did register your copy of PT8, you should have full installers in your account.

I did register and have email confirmation but not access to full version download. I think this is where the disconnect is. It's something on Avid's side of the equation (right or wrong). I just wish I knew where to reach out.

I don't think the general users can help but I'm desperate, frustrated and feel lost...