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#1
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Pro Tools ultimate trial issue
I signed up for the Ultimate trial as I'm thinking of upgrading from standard and AVID deposited a Pro Tools First licence onto my ilok account. I downloaded the installer from my AVID master account page and installed but it hasn't added any Ultimate features. Does Ultimate and and Standard share the same installer?? Confused...
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#2
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Re: Pro Tools ultimate trial issue
Its the same installer but PT First is a far cry from PT Ultimate or Standard.
The PT First should Not be deposited if you did the correct steps to demo PTU.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#3
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Re: Pro Tools ultimate trial issue
Quote:
My license bundle has the following licenses:
__________________
Janne What we do in life, echoes in eternity. |
#4
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Re: Pro Tools ultimate trial issue
He is trying to demo the Ultimate so a Ultimate license should have been deposited and it doesn’t matter what license he has since the demo license would open both Standard and Ultimate.
Really missed what you are answering to?
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#5
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Re: Pro Tools ultimate trial issue
Screenshot of his licenses does not show HD/Ultimate
__________________
Janne What we do in life, echoes in eternity. |
#6
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Re: Pro Tools ultimate trial issue
So something is wrong with the trial deposite as he mentioned in the first post where he said he got a PTF license deposited and not a PTU trial license.
I would delete all the demo stuff and redo the trial and make sure everything is filled out correctly as you should get a PTU license into the ilok account. Have you looked in your ilok account under available licenses and made sure that the license is on the ilok key and synced with the account?
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#7
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Re: Pro Tools ultimate trial issue
Yeah its strange - Instead of depositing a Pro Tools ultimate licence AVID deposited a Pro Tools first one. I have refreshed my ilok account and still no Pro Tools Ultimate trial.
When I go to my master account I can clearly see the Ultimate trail. I don't see a method of getting a new licence issued. Is the fact I have a Pro Tools Standard perpetual licence on my ilok relevant? |
#8
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Re: Pro Tools ultimate trial issue
Just to double check, I started a new account and followed the same steps using my ilok account and yet again I got another Pro Tools first licence!
What am I doing wrong....? |
#9
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Re: Pro Tools ultimate trial issue
Escalated
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Janne What we do in life, echoes in eternity. |
#10
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Re: Pro Tools ultimate trial issue
Is your iLok account linked to the Avid master account? Avid cannot deposit it unless its linked. Its definitely "Ultimate" in your Avid account in the 1st pic.
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