Pro Tools can't create a new session

[Donz]

Anybody experience this before? I tried upgrading from Pro Tools 11.1.2 to 11.1.3, and still had the same problems. Any help or suggestions much appreciated.


Could not create a new document because Assertion in "/Volumes/Development/126373/ProTools/DFW/MacBuild/../Views/UMenu.MacOS.mm", line 1547.

Pro Tools 11.1.3
Apogee Duet for iPad and Mac
Macbook Pro 2.3 Ghz Intel Core i7
16 GB 1600 MHz DDR3 RAM
Graphics NVIDIA GeForce GT 750M 2048 MB
OSX 10.9.2
500 GB Flash Storage
Lacie External 1 TB Firewire Disk used with Firewire 800 to Thunderboldt Adapter
Novation 61SL MKII
Keith Mcmillen Qunexus
Novation Launchpad Mini
Korg PadKontrol
Belkin USB HUb
Secondary Display through HDMI Port-DX19LD150A11 Display

[Craig F]

Yes, we have been dealing with Assertion Errors for 10 years
I'd start with the Database and Catalog files

[crizdee]

Originally Posted by Donz

Anybody experience this before? I tried upgrading from Pro Tools 11.1.2 to 11.1.3, and still had the same problems. Any help or suggestions much appreciated.


Could not create a new document because Assertion in "/Volumes/Development/126373/ProTools/DFW/MacBuild/../Views/UMenu.MacOS.mm", line 1547.

Pro Tools 11.1.3
Apogee Duet for iPad and Mac
Macbook Pro 2.3 Ghz Intel Core i7
16 GB 1600 MHz DDR3 RAM
Graphics NVIDIA GeForce GT 750M 2048 MB
OSX 10.9.2
500 GB Flash Storage
Lacie External 1 TB Firewire Disk used with Firewire 800 to Thunderboldt Adapter
Novation 61SL MKII
Keith Mcmillen Qunexus
Novation Launchpad Mini
Korg PadKontrol
Belkin USB HUb
Secondary Display through HDMI Port-DX19LD150A11 Display

Hi,

Have you tried creating a new session from your internal drive? I assume you've been using the LaCie external! Is it the same starting new session on both internal and external drives.

Does the drive/ partition / folder path have any illegal characters? Like.. @/#/& /$ same goes for the session title does it have any illegal characters or is the title or file oath unusually long?


Chris

[Donz]

Unfortunately I still can't even open the program. I can't open or create any session at all from the internal drive or the external drive. I tried moving the ilok to a different port. I tried unplugging the Duet. I also tried manually uninstalling Pro Tools, then reinstalling. Nothing seems to be working. I couldn't find the Database or Catalog ties to delete.

Thanks for the tips. any other thoughts about this?

[musicman691]

Originally Posted by Donz

Unfortunately I still can't even open the program. I can't open or create any session at all from the internal drive or the external drive. I tried moving the ilok to a different port. I tried unplugging the Duet. I also tried manually uninstalling Pro Tools, then reinstalling. Nothing seems to be working. I couldn't find the Database or Catalog ties to delete.

Thanks for the tips. any other thoughts about this?

There's a neat program written by one of the posters here (Pete Gates) that allows deletion of databases, etc. associated with PT. See this thread: http://duc.avid.com/showthread.php?p...45#post2157745
go to post 44 and it's in his sig file.

As a trial uninstall the Duet (s/w and h/w) and try running off your computer's built-in audio. It won't be pretty but if it works you'll know that at least a barebones system is working.

[Donz]

Thanks, I'll give it a try.

Much appreciated.

[Donz]

Musicman691,

thank you so much. The program to trash the preferences worked the first time, right out of the gate. I'm back up and running and I didn't even need to do the uninstall/reinstall for the Apogee software or hardware. In fact, Pro Tools immediately recognized the Duet as the I/O.

Thanks again