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#1
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Hi.
I have Windows 10 and Pro Tools 2020.5. Sometimes when I open Pro Tools and I press play nothing happens. The cursor doesn't work. I have to restart Windows to make it work. Why is that? Thanks.
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Win10 Home Premium, SP1 Intel i7-4770K @3,5GHz, RAM 16GB GA-Z87N-WIFI (rev. 1) UA Apollo Solo and pre-amps, Pro Tools 2020 |
#2
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In my experience this has something to do with the interface driver. What interface are you using? Do you have the latest driver installed?
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James Cadwallader Hackintosh - Gigabyte Z77X-UP5TH, Intel Core i7-3770K, 32GB 1600Mhz DDR3, 2x SATA 6Gb/s 240GB SSD, 3x SATA 6Gb/s 1TB HDD, 1x Glyph 2TB USB3 HDD, Mojave 10.14.4. Pro Tools Ultimate 2020.12, HD Native, Focusrite Red 8Pre (Mac) Pro Tools 2020.12, Mbox3 (Win) Presonus Faderport, Pro Tools | Control |
#3
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Yes, I have. I have the UAD Apollo Solo.
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Win10 Home Premium, SP1 Intel i7-4770K @3,5GHz, RAM 16GB GA-Z87N-WIFI (rev. 1) UA Apollo Solo and pre-amps, Pro Tools 2020 |
#4
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Just in case, make sure you have pre-roll and count-in disabled.
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#5
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I have checked those, but nothing!
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Win10 Home Premium, SP1 Intel i7-4770K @3,5GHz, RAM 16GB GA-Z87N-WIFI (rev. 1) UA Apollo Solo and pre-amps, Pro Tools 2020 |
#6
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I´m on win10. I would also check the asio driver of your interface. That happens to me, when protools is somehow unable to communicate with my interface. I have a horus from merging, a network, ravenna interface. Because of the nature of the asio network driver, my interface can be unpowered, but protools still let me choose the driver.
Do you have another daw installed on your computer? Do you also have problems with the interface driver in the other one? If you don´t have another daw, you could try reaper. Just to find out, if your problem is coming from the driver or protools. Last edited by studiosus; 11-19-2020 at 11:54 AM. |
#7
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Similar happens to me quite often(hit Play and the Play button flashes), but I never need to restart the computer. I close Pro Tools and re-open and it always works after the restart. And to make it even more weird, if the session won't play, I can initiate a Bounce to Disk and that will fire off without a hitch.
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Gigabyte X79/intel i7 3930K, 32GB RAM, Presonus Studio 1810C https://www.facebook.com/search/top/...0sound%20works I started in this business with nothing..........and I have most of it left ![]() BTW, my name is Dave, but most people call me.........................Dave |
#8
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Often times when this happens to me, I will change the hardware buffer either up or down one level and it starts working. Not sure why that would make any difference, but it seems to wake up the interface or reconnect Protools to the interface.
It always seems to happen when I change between interface.
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Justice C. Bigler www.justicebigler.com Lenovo P50: quad-core i7-6820hq, 64GB, 2TB SSD, Win 10 Pro / HD|Native-TB / Protools Ultimate 2020.5 Home/mobile: Focusrite Red 8Pre / Clarett 4Pre Road/hotel: Roland OctaCaputre / Apogee One |
#9
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Yes, happens to me too. Toggle the buffer and it magically works again. Pro Tools hocus pocus!
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#10
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Here OP,
Bizarre, w/ the buffer. I will do that next time it happens.
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Win10 Home Premium, SP1 Intel i7-4770K @3,5GHz, RAM 16GB GA-Z87N-WIFI (rev. 1) UA Apollo Solo and pre-amps, Pro Tools 2020 |
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