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Old 07-07-2016, 12:29 AM
orvillej orvillej is offline
Join Date: Nov 2006
Location: Seattle WA
Posts: 107
Default iMac not shutting down-ideas?

Hey PT pals- I'm having an ongoing problem with my iMac failing to shut down or log out of user accounts. i've seen a couple of posts about this same issue, talking about core audio or a certain file that needs to be deleted, etc

I haven't been able to understand the posts well enough to solve my problem. Any one with a clear explanation or another idea or two why this may be happening? (related to ProTools, of course. It could be some unrelated issue with my iMac I suppose but I'm thinking it could be PT related)

What do you folks think?
using PT 2020.5, 21.5' iMac i5 2.7 gHz 8GB RAM, Mojave 10.14.6, Apollo Twin interface, PacificProAudio Oxford 911 drives
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Old 07-07-2016, 05:20 AM
DJ Hellfire DJ Hellfire is offline
Join Date: Jul 2008
Location: New Jersey
Posts: 2,035
Default Re: iMac not shutting down-ideas?

I've been having this SAME issue with all 3 of my Macs since I upgraded to Mavericks and higher. I don't think it's at all Pro Tools related. I know on Yosemite, if you force quite the WindowServer process in Activity Monitor, it will proceed with the log out or shutdown process. Works most times. But definitely not what you should have to do.

I was thinking my issue was that the network connection between my computers wasn't closing when executing a reboot or shutdown. But I honestly have no clue what the issue is. It's been going on for 2 years now. And sometimes it doesn't do it. If I recently restarted the computer, I can shut down and reboot right away. But if I leave the computer on for several days, the problem usually pops up.

Couldn't find anything useful online to solve this issue, other than the WindowServer process trick.

Akai MPC 2000XL, Akai MPC X, Mackie 1202VLZ Pro, Akai Advance 61, Focal Alpha 80, UAD 2 Apollo Quad, UAD 2 Satellite Quad, UAD 2 Octo PCIe, Neve R6 "Lunch Box", Neve Portico 511, Neve Portico 551, Neumann TLM49

Pro Tools 2018.10

Mac Pro 4,1 (5,1 upgrade), Early-2009, 3.46GHz Nehalem 12-Core, 32GB RAM - OS 10.12.6

13" MacBook Pro, Late-2011, 2.4GHz Dual Core i5, 16GB RAM - OS 10.12.6

27" iMac, Late-2012, 3.4GHz i7, 24GB RAM - OS 10.12.6
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