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  #1  
Old 07-26-2006, 09:37 AM
E-Play E-Play is offline
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Join Date: May 2006
Posts: 9
Default License & Authorization problem !

I have 3 problems with digidesign licenses :

I bought a digidesign control pack selled by Playback with Digi002R, Command|8,
PT LE 7 & Plug Ins.

1st : For Smack & Sans Amp they gave me a code like XXXXXX-XXXXXXX that i cant
type on the digidesign fill ( they ask a serial number and other thing that
doesnt exists with a plug in )

2nd : For D-Fi & Maxim they gave me some codes like SUB COWS ... .... .... ....
that doesnt work...

3rd : I just order Xpand on the digidesign site and on the confirmation email
they say that the license has been transfered on the ilok account : 0

They never asked me to type my ilok account user...

How can i get these licenses ???
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  #2  
Old 07-26-2006, 04:08 PM
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spkguitar spkguitar is offline
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Location: Pittsburgh
Posts: 18,161
Default Re: License & Authorization problem !

Contact Digidesign directly by phone. All the plugins you are asking about require iLok authorizations.
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  #3  
Old 07-27-2006, 09:51 AM
E-Play E-Play is offline
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Default Re: License & Authorization problem !

I sended an email because i speak french and there is no french phone support ....
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  #4  
Old 07-27-2006, 10:23 AM
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spkguitar spkguitar is offline
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Default Re: License & Authorization problem !

Copied from the French Support page
Quote:

Digidesign France
Avid Technology France
44, Avenue Georges Pompidou
92300 Levallois-Perret
France

Support Technique Digidesign
Lun-Ven 10:00- 17:00

Support Telephonique Garantie
No gratuit: 00800 8682 4777 (si service indisponible: +44 (0) 1753 658482)

Support telephonique Non-Garantie
Tel (Ligne Premium): 0892 700 786. Les appels seront factures €1.35 puis €0.34 la minute.

Service Fax Gratuit Support Technique:
00800 0008 6824 (si service indisponible: +44 (0) 1753 658 513)

__________________
My Website: Pro Tools "Newbie" Help

Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX

Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12
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