Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Artist Series

Reply
 
Thread Tools Search this Thread Display Modes
  #11  
Old 09-26-2019, 11:30 AM
noiseboyuk noiseboyuk is offline
Member
 
Join Date: May 2011
Location: UK
Posts: 1,839
Default Re: Artist Mix failing to connect 9/10

Connected through a switch. Not sure how to answer the DHCP question. Nothing has changed network-wise for a year or so, these issues started about 2 months ago I'd say.
__________________
Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
Macbook Air M2; 24gb RAM
Reply With Quote
  #12  
Old 09-26-2019, 12:06 PM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,136
Default Re: Artist Mix failing to connect 9/10

Quote:
Originally Posted by noiseboyuk View Post
Actually I'm Windows. As a next step, I'm trying disabling it from Task Manager startup, and putting it in the Windows StartUp folder instead, which I understand loads later than all the Task Manager processs.

If EuControl can't be tweaked to resolve this, how about adding a network reset button in the software?
If you want a delayed start, use Windows "task scheduler"
You can set the trigger to be when you login and then you can set any delay time you want.

Don't use the Startup folder for this. Task scheduler is the right way.

BTW, Task Manager just shows everything that will start. It's an aggregate list and will include anything you add to the startup folder or task scheduler (there are actually four different places you can set startup tasks -- 2 more places in the registry). It isn't the one responsible for the actual startup. It is just telling you what will startup from these four places. Each of these places is triggered at a different time in the boot sequence.
__________________
Pro Tools Ult 2024.3, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire HD10 + Max11, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.5RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
Reply With Quote
  #13  
Old 09-26-2019, 12:17 PM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: Artist Mix failing to connect 9/10

You should really use the EuControl method to make it auto start as thats what we test with.
Reply With Quote
  #14  
Old 09-26-2019, 02:27 PM
noiseboyuk noiseboyuk is offline
Member
 
Join Date: May 2011
Location: UK
Posts: 1,839
Default Re: Artist Mix failing to connect 9/10

Quote:
Originally Posted by EddieJones View Post
You should really use the EuControl method to make it auto start as thats what we test with.
But you said it can cause problems? If a delayed start up is needed, isn't BScout's advice the best way forward? (Thanks BScout btw)

I should have thought of all this. For several years the only way I could get EuCon to work reliably was delayed starts to the 3 services, with EuControl last. I thought those days had gone, but it appears not.
__________________
Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
Macbook Air M2; 24gb RAM
Reply With Quote
  #15  
Old 09-26-2019, 02:40 PM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: Artist Mix failing to connect 9/10

I meant for testing, not just deleting the startup file etc.

Whilst I have heard of this before its not the norm, so other than delaying EUCON (or completely rewriting it which isn't off the cards either) theres not much i can suggest.
Reply With Quote
  #16  
Old 09-27-2019, 12:47 AM
noiseboyuk noiseboyuk is offline
Member
 
Join Date: May 2011
Location: UK
Posts: 1,839
Default Re: Artist Mix failing to connect 9/10

OK thanks Eddie (really appreciate how active you are here btw - if only main PT forums had someone from Avid this involved!)

Today it wouldn't reconnect by stopping and re-starting even after several attempts and power cycles. However, additionally closing and resarting MC Client fixed the problem. I think I'm going to try and figure out a way to delay start - with long intervals - the different processes, as I used to do a few years ago. Isn't there a third service I need to involve too, or is that no longer used?
__________________
Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
Macbook Air M2; 24gb RAM
Reply With Quote
  #17  
Old 09-27-2019, 12:52 AM
noiseboyuk noiseboyuk is offline
Member
 
Join Date: May 2011
Location: UK
Posts: 1,839
Default Re: Artist Mix failing to connect 9/10

Bonus question to the above - there is also a program called EuConStart. What order do I need to manually start which programs / services to best test this? Here are the contenders I know about:

EuConStart
MC Client
EuControl
__________________
Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
Macbook Air M2; 24gb RAM
Reply With Quote
  #18  
Old 09-27-2019, 08:07 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: Artist Mix failing to connect 9/10

I just want to check again so I'm sure as I'm a Windows guy and don't see these issues. If EuControl isn't set to auto start and you start it after Windows has fully booted is everything OK ?
Reply With Quote
  #19  
Old 09-27-2019, 09:59 AM
noiseboyuk noiseboyuk is offline
Member
 
Join Date: May 2011
Location: UK
Posts: 1,839
Default Re: Artist Mix failing to connect 9/10

Quote:
Originally Posted by EddieJones View Post
I just want to check again so I'm sure as I'm a Windows guy and don't see these issues. If EuControl isn't set to auto start and you start it after Windows has fully booted is everything OK ?
So far so good. One manual start ok, then using Task Scheduler I tried one delayed for 2 minutes after startup - both times it found the Mix first time. I think it starts MC Client first, right? I didn't set that, but it didn't appear in Task Manager until EuControl started.
__________________
Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
Macbook Air M2; 24gb RAM
Reply With Quote
  #20  
Old 09-27-2019, 10:21 AM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,136
Default Re: Artist Mix failing to connect 9/10

Just checking, have you tried a complete uninstall of Eucontrol (using the installer's option to uninstall everything). Do a reboot. And then reinstall. (temporarily disable any delayed tasks in task scheduler)

Seems like you are having to jump through a lot of hoops to do something that works flawlessly on my Windows machine.

Also, do you have any other programs on that machine that have startup items? Possibly one of those is delaying things to complete. (or you've delayed a necessary service from its natural state of autostart in services.msc?)
__________________
Pro Tools Ult 2024.3, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire HD10 + Max11, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.5RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Artist mix freeze..How to re connect >? robreed2 Artist Series 4 02-03-2019 12:30 AM
Artist Mix won't connect mikeyman Artist Series 3 08-06-2017 06:59 PM
How to connect artist mix series to studio one 2 shamanrock Artist Series 18 03-18-2015 04:59 PM
how can I connect Artist Mix with Pro Tools 10 music.lab General Discussion 1 04-25-2014 08:59 AM
Touching Artist Transport Freezes Up Artist Control in Logic sonofmack Artist Series 1 03-13-2013 08:22 PM


All times are GMT -7. The time now is 07:03 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com