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  #11  
Old 10-15-2009, 07:21 AM
Richard Barrie Richard Barrie is offline
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Join Date: Jan 1999
Location: London, U.K.
Posts: 203
Default Re: Problem setting up ServLT
Quote:
Originally Posted by Richard Barrie View Post
I have exactly the same error message on a ServLT.
It has version 2.2.1 software.
I have mailed support at Aspira and have had a reply asking to reboot but this made no difference.
I mailed back, but have heard nothing more.
Just to say Aspera support accessed the LT remotely and have successfully fixed the problem.

Top marks to Aspera Technical Support is all I can say.
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  #12  
Old 10-15-2009, 12:50 PM
Phill Barrett Phill Barrett is offline
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Join Date: Jun 2005
Posts: 89
Default Re: Problem setting up ServLT
Hi Richard,

Glad they got it sorted. I second your comments, found them excellent when I phoned and they sorted it all out remotely.

Phill.
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