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  #1  
Old 02-11-2017, 01:07 PM
Apeirian Apeirian is offline
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Join Date: Feb 2017
Location: Albuquerque
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Default Could not complete your request because Integer error occurred (divide by zero).
I recently bought a new computer. I now cannot open Pro Tools 11.3.1 due to this error:

Could not complete your request because Integer error occurred (divide by zero).

There is no information online anywhere regarding this error. I'm at a loss. Thank you for your assistance.
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Manufacturer: Computer Upgrade King, LLC
Model: Trion
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.01 GHz
Installed memory (RAM): 32.0 GB
System type: Windows 10 64-bit Operating System, x64 based processor
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  #2  
Old 02-11-2017, 05:41 PM
Apeirian Apeirian is offline
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
Forgot to list, I have Windows 10.
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Manufacturer: Computer Upgrade King, LLC
Model: Trion
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.01 GHz
Installed memory (RAM): 32.0 GB
System type: Windows 10 64-bit Operating System, x64 based processor
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  #3  
Old 02-13-2017, 02:17 PM
Apeirian Apeirian is offline
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
Can anyone help me on this? I'm getting desperate. I'll try anything, and would appreciate any insight into this issue!
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Manufacturer: Computer Upgrade King, LLC
Model: Trion
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz 4.01 GHz
Installed memory (RAM): 32.0 GB
System type: Windows 10 64-bit Operating System, x64 based processor
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  #4  
Old 02-13-2017, 05:54 PM
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zedhed zedhed is offline
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
I've never seen this before so I googled it. I'm afraid all I can do is point you in a direction which I hope will help.

https://www.google.co.nz/search?q=In...hrome&ie=UTF-8
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Motherboard: Gigabyte Z690 AERO D
CPU: Intel Alder Lake Core i9-12900K
CPU Cooler: Noctua NH-D15S
RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz)
Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples)
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GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4
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  #5  
Old 02-14-2017, 04:06 AM
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joachim joachim is offline
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
Quote:
Originally Posted by Apeirian View Post
I now cannot open Pro Tools 11.3.1
Quote:
Originally Posted by Apeirian View Post
I have Windows 10.
http://avid.force.com/pkb/articles/c...tibility-Chart

That could be a reason.
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  #6  
Old 02-14-2017, 05:56 PM
Monte32 Monte32 is offline
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
I am getting this error on Win7 64 bit
PT Version 11.3.1

Can anyone shed some light on this error??

I have done 4 fresh installs of Windows and drivers trying to correct this but to no avail

These are fresh installs of Pro tools and I have no plugins installed
Last edited by Monte32; 02-14-2017 at 06:06 PM.
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  #7  
Old 02-16-2017, 05:49 PM
croubieu croubieu is offline
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Join Date: Feb 2011
Location: austin
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
This happened to me today after literally years of stability on Windows 7/ProTools 11.3.1 - WTF?!?

I can't find anything anywhere about this. Any help would be greatly appreciated.
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  #8  
Old 02-18-2017, 06:30 AM
croubieu croubieu is offline
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
Anything on this? I'd really love some help here.
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  #9  
Old 02-18-2017, 09:10 AM
lrsmithiii lrsmithiii is offline
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Default Re: Could not complete your request because Integer error occurred (divide by zero).
I am having the same problem.

Pro Tools 12.7
Windows 8.1 64 bit
Intel(r) i7-6700k CPU
32 GB of ram

"Could not complete your request because Integer error occurred (divide by zero)."

Keep receiving this message when I try to launch Pro Tools. Any help at all would be appreciated.

Edit* Seems Apeirian and I have almost the same machine (besides the version of windows) and the same problem.... maybe Avid should address this situation?
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