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Old 12-30-2012, 01:14 PM
JCDC JCDC is offline
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Join Date: Jan 2011
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Default My PT rig just stopped working..

Hi!

Yesterday everything was fine between me, Pro Tools HD 10 and my Avid HD I/O. Today something happened without me knowing what and now I can not see "HD Native" as my Playback Engine. Pro Tools works fine, but not through my HD I/O. I saw today before this happened, then using Core Audio Driver (to run some music right from my MacPro to HD Native) that the ext red light to the left on the front of the I/O was blinking and I think the the mid green was not lid. After a while I shut it all down.

After a break I came back and started the Mac but then there were no reaction on the I/O when starting PT, it seems that they had no connection whatsoever..

I checked cables and opened up the Mac to check the Native Card, everything seems ok (and no one have stepped on the DL mini cable.. (what I can see anyhow)

When trying to start PT with some older ptx files a message came up saying something that "the audio clock are wrong and that I should check the sample rate" (the blinking red light seems according to the manual indicate that the HD I/O is using ext clock? But I have always used the internal, I think anyhow.

Yesterday I worked a bit with Fussmeasures Pro 3, Rew and did some measurements with ARC (from NI) - all measurements tools for working with my acoustics (no PT but Core Audio, ARC then worked as a plug in
in PT. All this worked fine but I did not do that much after this.. but during yesterday the red light (ext) was blinking the whole time.

When trying the DigiTest today it quit (chrasched) unexpectedly several times and will not open. I also updated PT to HD 10.3.3 hoping this would help, but no. Same problem and also the DigiTest failed.

I will for sure post this to support later, but because its Holiday I thought I might bumb into someone here that can save my day.. I might have forgot some important info here, but send this for now.

Sorry for the long post! Have to get my english better also.

Best regards,
/JCDC, Sweden
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Old 12-30-2012, 01:19 PM
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YYR123 YYR123 is offline
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Try starting the app (PT) and then hold down - N while the system is on the splash screen - then choose the playback engine u need
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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Old 12-30-2012, 01:49 PM
JCDC JCDC is offline
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Default Re: My PT rig just stopped working..

Hi J Daniel!

Thanks, I have tried this but no luck. There are no problems to get to the Playback Engine menu, but the HD I/O just don´t show.

/J
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Old 12-30-2012, 08:23 PM
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YYR123 YYR123 is offline
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I've heard about that once - you had to scroll up to see it -

But I'm not sure that's ur case - but if its not - how about trashing ur preferences? Digi test passes?
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #5  
Old 01-01-2013, 06:02 AM
JCDC JCDC is offline
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Join Date: Jan 2011
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Default Re: My PT rig just stopped working..

Hi!

I had to do a Clean Installation of PT 10.3.3 and after that install the Driver. Then the whole system started up and PT got syncted to HD I/O. Why it fell a part I don't know but now everything seems to run fine again.

Thanks,
/JC
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