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#1
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Wrong subscription chosen
Hi,
My bad, i chose a yearly pt sub paid monthly instead of monthly sub. I did not activate the licence, realising what i just did Can this subscription be canceled? I wanted to use the software just for one month. I already opened a support case, but I was curious about your opinion. Thanks. |
#2
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Re: Wrong subscription chosen
Please wait, support will contact you
__________________
Janne What we do in life, echoes in eternity. |
#3
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Re: Wrong subscription chosen
Quote:
Thank you! -Tope |
#4
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Re: Wrong subscription chosen
Thank you for your support. They understood I made a mistake since I had also bought the correct monthly sub, and I did not touch the yearly license. Subscription was canceled and they returned the payment.
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#5
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Re: Wrong subscription chosen
Hi, I hope this is the right thread, I wish to upgrade my pro tools subscription from the standard version to pro tools ultimate. I can't see anywhere on the site to do this. I do not wish to have 2 subscriptions running though?
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#6
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Re: Wrong subscription chosen
Hi, I don't know if this is the right thread or not but I desperately need to upgrade my subscription from Pro tools standard to pro tools ultimate. I can't see a link anywhere to do so?
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#7
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Re: Wrong subscription chosen
Hi, welcome to the community.
Best if you had created your own thread but just please wait until someone at support picks this up
__________________
Janne What we do in life, echoes in eternity. |
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