How to reinstall PT10 if PT10.3.2 upgrade failed?

[Martin11]

Can anyone tell me if I can reinstall PT10 from a download on Avid.com?

I recently tried to upgrade from PT10 to PT10.3.2 but failed because of the following error:

'Could not allocate memory for the disk cache. Try lowering your disk buffer (DAE buffer), disk cache size, or engine voice count. If you got this error on launch, delete your prefs and try again.' (-9514)

I've tried every suggestion of how to fix this but it hasn't worked so I just want to go back to PT10 for now.

However, as I had PT10 from a downloaded upgrade from PT9, my Avid account only has downloads for PT9 and PT10.3.2 - not PT10!

Does anyone know if I can download it from somewhere again or is it now unavailable because of PT10.3.2 being released?

Thanks