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Old 07-03-2015, 09:23 AM
js_nyc js_nyc is offline
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Default Duet constantly going into speaker/headphone mute

Client's Duet constantly going into Mute on playback, record, etc. Tried updating firmware, but it says it is current. Please help. (Mac 10.9.5, PT 11.3.0, Duet Firmware XMOS 0.2.66, Daemon 1.22.28)
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Old 07-21-2015, 05:50 PM
js_nyc js_nyc is offline
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Default Hey avid

Please chime in- you took over these devices and should service/support them.

btw- think I may have found the solution deep into the interface set-up (formerly Maestro with Apogee units). But, come on...
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15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7
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PT 10.3.11/ 12.5.2
003 Rack
OSX 10.8.5
ProToolsConsultant.com
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Old 07-21-2015, 06:18 PM
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JoelG JoelG is offline
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Default Re: Duet constantly going into speaker/headphone mute

Keep in mind this is a user-to-user forum, not a direct communication to Avid. If you want to speak directly to Avid, try contacting them:https://www.avid.com/US/support/contact

Hopefully someone can chime in with some info for you, I'm not a Mac guy, sorry.

Joel
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