Monitoring Latency issues 001 and Pro-Tools 6.4 LE

[eastwood1]

Hi,

Im using a Server with XP. 1gig ram 2.2xeon Processor when reccording with say 10 tracks the system halts with a playback engine error unless the latecy is set to 1024 !! Obvoiusly this is unusable at this rate becauces of the latency. The last seesion I tried had 10 tracks and the monitoring was sent out on sends to my headphone amp. There were no plug-ins being used at any stage whilst reccording.
The system is fine durring mixing and can be loaded up with plug-ins and it dosnt fall over.
Currently Im using the head phone out of the 001 rack to my head phone amp and the zero latency monitoring enabled with the latency set to 1024 this works but its not ideal.
Can anyone tell me how to get things to work on 256 latency with out the system hanging up ?

[spkguitar]

We would need more information about your system to answer your question accurately.

There are instructions for posting your system specifications at the end of the General Troubleshooting thread, which might already have some suggestions to solve your problem.

[eastwood1]

Leave it with me I will post it tomorrow.

D.

[eastwood1]

Leave it with me I will post it tomorrow.

D.

[eastwood1]

Heres the system info and the error :

The opperating system held off interupts for to long try incresing the H/W buffer size error 9092

This was with 512 latency.

SiSoftware Sandra

System
Host Name : GOBLET-OF-ROCK
User : Darren
Workgroup : WORKGROUP

Processor
Model : Intel(R) Xeon(TM) CPU 2.20GHz
Speed : 2.17GHz
Performance Rating : PR2893 (estimated)
Cores per Processor : 1 Unit(s)
Threads per Core : 2 Unit(s)
Internal Data Cache : 8kB Synchronous, Write-Thru, 4-way set, 64 byte line size, 2 lines per sector
L2 On-board Cache : 512kB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector

Mainboard
Bus(es) : X-Bus AGP PCI IMB USB FireWire/1394
MP Support : 1 Processor(s)
MP APIC : Yes
System BIOS : Compaq 686P8 v1.26
System : Compaq Workstation W6000
Mainboard : Compaq 06D0h
Total Memory : 1GB ECC RDRAM

Chipset 1
Model : Intel Corporation 82860 (860) CPU to I/O Hub Bridge (Interface A)
Front Side Bus Speed : 4x 99MHz (396MHz data rate)
Total Memory : 1GB ECC RDRAM
Memory Bus Speed : 2x 396MHz (792MHz data rate)

Video System
Monitor/Panel : Default Monitor
Monitor/Panel : Plug and Play Monitor
Adapter : Matrox Millennium G450 Dual Head

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : COMPAQPC ST318406LW SCSI Disk Device (17GB)
Hard Disk : COMPAQPC ST318406LW SCSI Disk Device (17GB)
CD-ROM/DVD : HL-DT-ST CD-RW GCE-8320B (CD 8X Rd, 32X Wr)
CD-ROM/DVD : SONY DVD RW DRU-500A (CD 32X Rd, 24X Wr) (DVD 4X Rd, 3X Wr)

Logical Storage Devices
SYSTEM (C:) : 17GB (12GB, 72% Free Space) (FAT32)
Storage (D:) : 17GB (3.7GB, 22% Free Space) (NTFS)
CD-ROM/DVD (F:) : N/A
CD-ROM/DVD (E:) : N/A
3.5" 1.44MB (A:) : N/A

Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : ALi PCI to USB Open Host Controller
USB Controller/Hub : ALi PCI to USB Open Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
USB Controller/Hub : Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : PS/2 Compatible Mouse
Mouse : Logitech USB Wheel Mouse
Human Interface : Logitech USB Wheel Mouse

MultiMedia Device(s)
Device : Digidesign Digi 001
Device : M-Audio Delta Audiophile

Printers and Faxes
Model : Acrobat Distiller

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Professional 5.01.2600 (Service Pack 2)

Network Services
Adapter : Intel(R) PRO/100 VM Network Connection

Performance Tips
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[eastwood1]

Hi,

could the SCSI drives and RAID be causing this problem ?

[spkguitar]

Have you looked at the Compatibility Documents for the 001? Specifically the part where is says:

Pro Tools does not support RAID technology. Please do not activate this feature.

[eastwood1]

Hi,

yeah I have seen this I will need to check if it is enabled do you think this could be causing my problem?

D.

[eastwood1]

Hi,

yeah I have seen this I will need to check if it is enabled do you think this could be causing my problem?

D.

[spkguitar]

Following the compatibility guidelines is always a good start.
Make sure you follow and read all of the links from that page as well (and links from those pages, etc etc), including
Maximum Perfomance Guidelines
and
Qualified SCSI HBA Cards — Pro Tools Systems for Windows XP .

Do I guarantee it is what is causing your problem? No. It would be the first thing I would fix if it were my problem, though.