Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 12

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-31-2021, 02:37 PM
rjames rjames is offline
Member
 
Join Date: Sep 2010
Location: Seattle, Wa
Posts: 2
Default Stuck w/ v 12.4 and laggy video

I bought Pro Tools perpetual, which limits my version of PT to 12.4. Unfortunately, 12.4 has documented video lag problems that is making mixing in some sessions nearly impossible.

Version 12.5 apparently fixes the known UI sluggishness, yet that update isn't available to me because my perpetual license ended with 12.4

I understand the subscription model, but it doesn't make sense that I have paid for a version with known bugs and shouldn't have to pay more to make the product I've already paid for usable. I'm not looking for new features, but simply a fully functional version of the product I've already paid for.

I don't want to go to a subscription model- doing so would force me to updrade my hardware, and other than the buggy PT software, my system does everything I need it to do.

What are my options here to get 12.5 without having to move to a subscription model? I've been a loyal Avid customer since way back in the DigiDesign days, but it's stuff like this that makes me want to jump ship.
__________________
Mac Pro 2x2.8 Quad Core Intel Xeon
OS 10.6.2
Digi002 Rack
Pro Tools LE 8.0.4
Reply With Quote
  #2  
Old 01-31-2021, 03:31 PM
JFreak's Avatar
JFreak JFreak is offline
Moderator
 
Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,893
Default Re: Stuck w/ v 12.4 and laggy video

Find a reseller that still has Avid Support and Update Plan "reinstatement" codes available. That is more expensive than "renewal" code, but the latter will not work for you as you do not have active plan now.

After "reinstatement" of your support plan you will have access to any version released until now and 12 months to come. Be sure to "renew" before your plan lapses to keep getting updates.
__________________
Janne
What we do in life, echoes in eternity.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Waiting for video engine to launch. stuck progress bar ballison Pro Tools 2019 27 01-26-2020 10:07 PM
12.8.3 GUI Laggy jeffpardo Pro Tools 12 4 01-20-2018 06:47 PM
PT8 | HD Quicktime Video Stuck Randomly dwaldi Pro Tools TDM Systems (Mac) 2 03-18-2011 04:53 PM
VIDEO WINDOW STUCK stellb 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 03-24-2008 01:31 PM
Video Stuck After Region Imports SPC Post - Surround - Video 5 04-12-2007 12:00 PM


All times are GMT -7. The time now is 12:29 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com