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  #1  
Old 06-24-2020, 03:37 PM
kadiz kadiz is offline
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Join Date: Jun 2020
Location: Istanbul
Posts: 2
Default iLok licensed plugins are running slow?

Hi;

I am using ProTools and Studio One latest versions on Windows 10 (latest). When I open a project and started to mixing, everything's OK first. However: In time, all plugins which is licensed with iLok are causing freezes constantly. Opening and closing slowly, sometimes it takes 1min for 1 plugin. It happens in all sessions/projects on any DAW. The issue is also affecting the sessions loading, closing and saving times badly. Some projects takes 10 minutes to open! (Freezing time increases as time goes on).

However; I found temporary solutions: First one works only for ProTools. When I clear the ProTools wavecache folder, the issue is gone. But only for 10-20 minutes. Then the same problem coming out in time... Second solution works is for all DAWs. But still temporary like first one: In Windows's Task Manager > Services > left click and Restart to PaceLicenseDServices. (I prefer this, because removing cache folders is restoring the ProTools Preferences to default.)

Anyway, I tried different Modem routers, different network, clean installation for pc, iLok PACE, DAWs... Also I've cancelled WindowsDefender, checked screen resolutions, USB port powers etc... Upgraded iLok2 to iLok3.... Nothing works!

Seems like the problem's source is PACE.

It's been happening for almost 2 years, and really hard to work with the issue.

What could be the problem or solution? Anyone knows?

Thanks.
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PROTOOLS 2020(latest), STUDIO ONE 4(latest), WINDOWS 10 (latest)
RME ADI-2 PRO FS, ADAM S2V, HD600
MB: ASUS ROGx Z370E, CPU: INTEL 8700K, GPU: ASUS ROGx 1050ti, RAM: 16GB CORSAIR 3000mHz, SSD: SAMSUNG 970EVO M.2
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  #2  
Old 06-24-2020, 04:42 PM
unkJE's Avatar
unkJE unkJE is offline
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Location: Adelaide, Australia
Posts: 3,018
Default Re: iLok licensed plugins are running slow?

Try synchronizing your iLok in the latest version of iLok License Manager
https://avid.secure.force.com/pkb/ar...n-iLok-account


And - welcome to the DUC!

Please post if sync does not work for you, so others may help
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Last edited by unkJE; 06-24-2020 at 04:56 PM. Reason: added "How to sync iLok" URL
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  #3  
Old 06-24-2020, 05:08 PM
kadiz kadiz is offline
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Join Date: Jun 2020
Location: Istanbul
Posts: 2
Default Re: iLok licensed plugins are running slow?

Thank you;

I tried to synchronize before, unfortunately doesn't work.

By the way: My current guess is it could be something about my motherboard, maybe (onboard)ethernet card. Because PACE License Services seems addicted to TCP/IP. I'm not sure.
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RME ADI-2 PRO FS, ADAM S2V, HD600
MB: ASUS ROGx Z370E, CPU: INTEL 8700K, GPU: ASUS ROGx 1050ti, RAM: 16GB CORSAIR 3000mHz, SSD: SAMSUNG 970EVO M.2
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