Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #381  
Old 11-10-2015, 01:08 PM
RasmusHoell RasmusHoell is offline
Member
 
Join Date: Nov 2015
Location: Aarhus, Denmark
Posts: 1
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Hi Avid

I ordered my EDU license on March 29, 2012, and have not received Pro Tools 12 either.

iLok: blackkeeper

Regards,
Rasmus

Last edited by jeffro; 11-10-2015 at 06:04 PM. Reason: http://duc.avid.com/showpost.php?p=2310169&postcount=379
Reply With Quote
  #382  
Old 11-10-2015, 05:48 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my No Charge Pro Tools 12 Upgrade?

Quote:
Originally Posted by uteroid View Post
Hi Avid,
I have a student license for PT12 but I don't see 12.3 upgrade in my products and subscriptions, can you please assist?
Thank you.
Your Pro Tools 12 No Charge UG for Students is in the Products Not Yet Downloaded section of your Avid account.
__________________
Reply With Quote
  #383  
Old 11-10-2015, 05:50 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my No Charge Pro Tools 12 Upgrade?

Quote:
Originally Posted by JSams View Post
I got my update to 12.3 but have never seen the Space plugin show up. Not nearly as concerned as when I didn't get my 12.2 upgrade, but it would still be nice to have.
Your Avid account (based on your community email address) shows you have a Student version which does not include Space. Is that the same account you are referring to?
__________________
Reply With Quote
  #384  
Old 11-10-2015, 05:51 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Quote:
Originally Posted by msuk View Post
Thanks for clearing that up JC.
So Avid announced 12.3 on the 30th, my 4year upgrade license expired the next day (iLok license originally started on 31//10/11) - could someone from Avid please confirm if I'm covered from the announcement or the release?
Regards,
M
Sorry M, but your purchase included updates for 4 years from 10/31/2011 and Pro Tools 12.3 was released 11/6/2015.
__________________
Reply With Quote
  #385  
Old 11-10-2015, 05:56 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Quote:
Originally Posted by ricartz View Post
I got my Educational License on the 24 of April 2012 but I haven't got Pro Tools 12 upgrade yet. Please Avid HELP!
Sorry for the delay, you should be all set now.
__________________
Reply With Quote
  #386  
Old 11-10-2015, 06:04 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Quote:
Originally Posted by RasmusHoell View Post
I ordered my EDU license on March 29, 2012, and have not received Pro Tools 12 either.
You're all set now, thanks for your patience!
__________________
Reply With Quote
  #387  
Old 11-10-2015, 07:25 PM
narc792 narc792 is offline
Member
 
Join Date: Jun 2013
Location: Orlando
Posts: 5
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Just to clarify, 12.3 is not an update being given out for free? I have 12.2 and I am on an academic license with full version upgrades that expired in August I believe.
Reply With Quote
  #388  
Old 11-11-2015, 07:31 AM
msuk msuk is offline
Member
 
Join Date: Sep 2011
Location: UK
Posts: 40
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Quote:
Originally Posted by jeffro View Post
Sorry M, but your purchase included updates for 4 years from 10/31/2011 and Pro Tools 12.3 was released 11/6/2015.
No worries man - thanks for the reply Jeffro ;-)
Reply With Quote
  #389  
Old 11-11-2015, 08:15 AM
nigelpry's Avatar
nigelpry nigelpry is offline
Member
 
Join Date: Dec 2008
Location: Home
Posts: 2,166
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Quote:
Originally Posted by jeffro View Post
Sorry M, but your purchase included updates for 4 years from 10/31/2011 and Pro Tools 12.3 was released 11/6/2015.
Wow, that's tough.

Useful to know though, entitlement under the support plan regime is based on release date, not as it has always historically been, on announcement date.

So the so called 'Grace Period' has breathed its last without us even realising, given that there is no longer a concept of major new version releases.
__________________
Mac Pro 2009 with 2010 firmware, 12-Core 3.46ghz, 64gb RAM & working Thunderbolt, OS 10.14.6 and Windows 10
iMac 2012 27", 3.4ghz i7, 32gb RAM OS 10.14.6
Digi 003 Console for control surface only, Focusrite OctopreLE and MOTU Traveler for extra analog-ADAT conversion, UAD Apollo Quad Silver with Thunderbolt card, Apollo x4 and pci-e Octo, Adam A77X monitors.
Pro Tools 2022.4, Media Composer 8.9, Sibelius 8.7, Cubase Pro 11, Wavelab Pro 11, Logic Pro X 10.5.1, Mainstage 3.
Various apps, soft synths, FX plugins.
Plenty of hardware synths, rack gear, microphones etc.
And then there's the studio ;-)
Reply With Quote
  #390  
Old 11-11-2015, 10:42 AM
msuk msuk is offline
Member
 
Join Date: Sep 2011
Location: UK
Posts: 40
Default Re: Where is my No Charge Student/EDU Pro Tools 12 Upgrade?

Quote:
Originally Posted by nigelpry View Post
Wow, that's tough.

Useful to know though, entitlement under the support plan regime is based on release date, not as it has always historically been, on announcement date.

So the so called 'Grace Period' has breathed its last without us even realising, given that there is no longer a concept of major new version releases.
It is indeed good to know for future reference, thankfully I'm still a student and will be able to upgrade for around £70.

http://shop.avid.com/ccrz__ProductDe...03&&store=shop
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Is the Eleven amp sim included in PT 12 Student/Teacher? Burstbucker Pro Tools 12 7 02-25-2016 02:14 AM
Upgrades for Pro-tools 11 student purchase in 2013 alanm Licensing & Accounts 4 02-09-2016 11:51 AM
Does Pro Tools 12 Student New Purchase or Subscription Come With 10 and 11 licencsesb nigelpry Pro Tools 12 11 04-07-2015 01:13 AM
Old Pro Tools 10 Student Purchase Help mrak1979 Getting Started 1 04-04-2014 05:32 AM
TC releases VSS3 Reverb for Pro Tools filmixer Pro Tools TDM Systems (Mac) 7 11-25-2005 05:31 PM


All times are GMT -7. The time now is 09:48 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com