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Old 11-08-2016, 06:23 AM
zacschmidt zacschmidt is offline
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Default Pro Tools 12 System ID and iLok Account

I am working with a company with ~60 PT12 licenses in their Avid account and ~iLoks.

Unfortunately when the licenses were launched and assigned to iLoks no note was made of which License/System ID was assigned to each iLok.

Avid.com account only shows us the System ID and iLok Account for each license, and iLok account only shows us the Avid account the license is from. What we need to see is each individual iLok dongle is linked to each System ID.

Does anyone know where to find the Pro Tools System ID on iLok.com? Or a way to export a spreadsheet that shows System IDs linked to iLoks?

This will help us launch all new team members and upgrades without a significant amount of headache! Thanks in advance!
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Old 11-08-2016, 07:27 AM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
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Default Re: Pro Tools 12 System ID and iLok Account

I'd start a case.

http://www.avid.com/learn-and-suppor...-music-support

This issue is beyond the scope of this forum IMO.
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Old 01-30-2017, 05:09 PM
nhaudio nhaudio is offline
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Default Re: Pro Tools 12 System ID and iLok Account

I agree they should show the name of the actual iLok used for each System ID, rather than just the iLok account name. I'm only dealing with 5 systems and it's a nuisance. I can't imagine having to sort this out for ~60 systems. Ugh.
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