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Old 11-01-2015, 03:05 PM
zerothrills zerothrills is offline
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Join Date: Nov 2015
Location: Vancouver
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Default 'The Video Engine reported and error' message when trying to play any video

Just purchased ProTools 12 and on my laptop any videos will playback fine. But when I try the same project or a new video imported in on my desktop I get that error message when it tries to play:

'The Video Engine reported and error. More information is in the Video Engine log file.'

Not sure where that log file is saved but perhaps AVID support could have a look at it.

Thanks!
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