Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-28-2019, 06:13 AM
Ray Campbell Ray Campbell is offline
Member
 
Join Date: Aug 2000
Location: Toronto, ON, Canada
Posts: 423
Default What are HD/Ultimate Reinstatement Product Codes?

Years after the change to the Annual Support Plan system, the dealer network remains completely confused.

I am surfing around looking at a Reinstatement for my HD license. Since I want to sit on my reinstatement for a decade or so before applying it, I want to be sure that I get the right product.

Can someone at AVID please provide the appropriate product code that I should be looking for? I've seen 9938-30009-00 listed as a reinstatement, but also the same product code listed as simply a renewal by other vendors. A completely different code 9935-66089-00 may (or may not) be a boxed version. Sweetwater seems to have it's own Avid product code of 9513-30254-00 that no one else uses. Others (including Avid web shop) don't show the product code at all, so no way to be sure.

If I'm going to sit on this for a year or two or ten, I want to be sure I have the correct product. No dealer will provide any sort of support or guarantee after 30 days.

So please, Avid, what is (are) the appropriate product code(s) for: Avid Pro Tools | Ultimate Reinstatement for Perpetual Licenses?
Reply With Quote
  #2  
Old 01-06-2020, 09:55 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: Earth
Posts: 8,648
Default Re: What are HD/Ultimate Reinstatement Product Codes?

My understanding is that having multiple SKUs for the same product isn't an uncommon practice, especially with software since it provides more options for tracking. Those all look like legit Software Update + Support Plan Reinstatement products based on their descriptions and $999 price. I'd suggest you purchase from a dealer you trust and ask them to explain the different product options (with requirements) they are offering.
__________________
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bought PT Ultimate reinstatement, can't activate Ultimate subbasshead Licensing & Accounts 3 11-29-2019 09:23 PM
20% off PT Ultimate Update Plan Reinstatement Southsidemusic Pro Tools 2019 12 09-16-2019 02:40 PM
Pro Tools Ultimate / HD Reinstatement? lampmusic Pro Tools 2019 2 09-04-2019 08:51 AM
Just Purchased Pro Tools Ultimate Reinstatement... Money is gone... No Software DruByrne Licensing & Accounts 2 08-30-2019 08:34 AM
Pro Tools Ultimate / HD Reinstatement? lampmusic Licensing & Accounts 10 06-18-2019 06:18 PM


All times are GMT -7. The time now is 05:10 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com