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Old 06-09-2019, 11:16 AM
Bruno_Flores Bruno_Flores is offline
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Join Date: Jun 2019
Location: Rio de Janeiro - Brasil
Posts: 1
Default ctrl key locking ! shortcut for <ALL> group

Hello friends, I`ve seen that some users got some problems with the CTRL key and I`ve wanted some ideas how to solve mine since AVID couldn`t help me.

All my keyboard focus are working just fine. From command and group focus modes. Including the ! shortcut for <ALL> group.
But when I hit ctrl key my ! shortcut stops working. Pressing shift+1 simply won`t work. Won`t even select the group. If <ALL> group was active before hittting ctrl key it will stay active and I can only deactivated it if I hit the same ctrl key again. If it was unactive it remains deactivated until I hit the same ctrl key again.

The even more weird thing is that the left and right ctrl keys are independent in this issue.
For example: if I hit ctrl+s to save my session with the left ctrl key the ! shortcut stops working, and I can only make it work again if I hit LEFT ctrl again. If instead I hit ctrl+= with right ctrl key to cycle trough mix/edit windows the shortcut gets stuck two times. one for the left ctrl and one for the right ctrl. I have to keep pressing the left and right ctrl keys to unlock it. And sometimes the shortcut stop to work at all! This happens when I don`t need do pay attention to the <ALL> group and use the two ctrl keys a lot of times until I couldn`t remember wich one of the ctrl keys I pressed to lock de shortcut.

the problem only occurs with ! shortcut for group <ALL>. Any other groups created from shortcut a to z will work absolutely fine since in Group Focus mode.

I`m pretty certain that I`m in Group Focus mode while hitting ! shortcut. My keyboard main language is set to English- US. I optimized my system to work with pro tools as Avid recomends. Tried trashing the preferences, tried reinstalling Pro Tools 2019 and 2018.12 (with no results), tried to create a new user account and reainstall the two versions in the new user. Also with no positive results.

The problem occurs with my integrated Dell notebook keyboard AND with a Apple keyboard two.
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