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Old 01-29-2015, 08:38 AM
Jasconito Jasconito is offline
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Default Question regarding renewing to an upgrade/support plan

Hello all,

Couple questions that I will ask in a moment...

First...Avid has stated: Customers that purchased/activated Pro Tools 11 by December 31, 2014 got extended coverage through March 31, 2016.

I upgraded from 9 to 11 back 11/3/2014...

Thing is, I came across this Q & A in the FAQ, that's confusing to me...

Q. Will my Pro Tools license expire at the end of the one-year support period?
A. No, you can continue to use Pro Tools after your upgrade/support period expires since you will own a 'perpetual' license. If you want to continue receiving upgrades, you will need to renew your upgrade/support plan. Pro Tools 11 owners will have through the end of 2015 to get on an upgrade/support plan.

I'm probably overlooking something (or over-thinking), but based on their statement: Pro Tools 11 owners will have through the end of 2015 to get on an upgrade/support plan..., do I need to renew to an upgrade/support plan by the end of this year 2015? Or, since I paid to have extended coverage until 3/31/16, am I okay to renew by then?

Also, since I'm again paid up until 3/31/16, am I entitled to PT12, for free when released?

Your clarification is appreciated...Thanks!
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SELF BUILT PC: WINDOWS 10 PRO SP1 (64-BIT), AMD A6-3650 QUAD-CORE 2.6GHZ PROCESSOR, 16 GB RAM, SAMSUNG EVO 850 500GB SSD (OS) & WDC WD1002FAEX (PT) / WDC WD1001FALS (PT)
INTERFACE: FOCUSRITE LS56, FAST TRACK (LAPTOP), ELEVEN RACK
PRO TOOLS: VERSION 12.5.2
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  #2  
Old 01-29-2015, 10:54 AM
nst7 nst7 is online now
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Default Re: Question regarding renewing to an upgrade/support plan

The December deadline is for people to get on a support plan.

You are already on it, and yours doesn't expire til March 2016. That's when you need to renew.

And yes, you will get PT12 or any other upgrades during that time, as that is the whole point of the support plan.
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Old 01-29-2015, 11:15 AM
Jasconito Jasconito is offline
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Default Re: Question regarding renewing to an upgrade/support plan

Appreciate the response...Thank you...
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SELF BUILT PC: WINDOWS 10 PRO SP1 (64-BIT), AMD A6-3650 QUAD-CORE 2.6GHZ PROCESSOR, 16 GB RAM, SAMSUNG EVO 850 500GB SSD (OS) & WDC WD1002FAEX (PT) / WDC WD1001FALS (PT)
INTERFACE: FOCUSRITE LS56, FAST TRACK (LAPTOP), ELEVEN RACK
PRO TOOLS: VERSION 12.5.2
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