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  #1  
Old 10-15-2008, 10:22 AM
Mark Wheaton Mark Wheaton is offline
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Default Ethernet Error

Please see bottom of this thread Page 3 for new PT 8 info!!

I have this problem with my Ethernet connection to my D-Command.
I have the updated D-Command firmware as of Pro Tools HD 7.4cs7
I have OSX 10.4.11
When I have to force quit Pro Tools (usually due to a VI freeze)
And, I do not restart my computer and D-Command
I get this dialog after relaunching Pro Tools:
An Error occurred while trying to establish Ethernet commmunications. Please check all Ethernet connections.
I click OK, the same dialog comes up a second time and then I am in Pro Tools with the ethernet connection to the D-Command turned off. If I go to the Peripherals Dialog and attempt to reconnect, I get the same message.

I must at this point restart the computer and reboot the D-Command for the dialog to go away and have the connection to D-Command restored.

Last edited by Mark Wheaton; 03-22-2009 at 05:20 PM. Reason: clarity
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  #2  
Old 10-15-2008, 12:03 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Ethernet Error

Have you tried going to the Network control panel and toggling on/off the ethernet connection, or having it renew the DHCP lease by clicking on 'Advanced' and then on the 'Renew DHCP Lease' button?
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  #3  
Old 10-18-2008, 11:48 AM
Mark Wheaton Mark Wheaton is offline
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Default Re: Ethernet Error

I will try this, but I have not been getting the freeze ups that cause this in the last week. Hopefully for unknown reasons, problem solved...HaHA
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  #4  
Old 10-19-2008, 05:46 PM
Mark Wheaton Mark Wheaton is offline
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Default Re: Ethernet Error

More info on this error as it has shown up again.
I did have another crash out of Pro Tools due to a beta test I was doing and when I relaunch Pro Tools with out a restart of both the Computer and the D-Command I still get this error.

I have also had incidents in the last few days where I did a legal Quit of Pro Tools, did not restart and got the same error.

This error does not go away by restarting the Hub between my D-Command and my Computer. It does not go away by adjusting anything as described by Digi in the Network Control Panel. If I go through the two dialogs, Pro Tools completes it's launch with no D-Command.

When you go to the Peripherals and try to re-establish you get the same error.

the only workaround is a complete reboot of Pro Tools and the D-Command.
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  #5  
Old 10-20-2008, 11:42 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Ethernet Error

Can you use the Tech Support Utility to post a list of installed plug-ins (you can find the TSU in the General Troubleshooting thread..)?

I suspect you may have an incompatible plug-in installed.

I would be curious if you tested this from a new Administrator account if you still have the problem - this would help identify if it's something about your current account causing the problem.
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  #6  
Old 10-22-2008, 02:36 PM
Mark Wheaton Mark Wheaton is offline
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Default Re: Ethernet Error

I did the Version test and I have the text file, should I attach that to an email or just post in a reply?
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  #7  
Old 10-27-2008, 03:28 PM
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Default Re: Ethernet Error

Please post it in your reply.
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  #8  
Old 10-28-2008, 09:57 AM
Mark Wheaton Mark Wheaton is offline
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Default Re: Ethernet Error

Tue Oct 21 21:37:14 PDT 2008


Pro Tools Version
__________________________________________
Pro Tools HD.app
7.4cs7, Copyright 1991-2007 Digidesign, A Division of Avid Technology, Inc.




Plug-In Versions
__________________________________________
Access Music Indigo.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Amp Farm.dpm
3.10, Copyright 2006 Line 6

Analog_Channel_HD.dpm
3.2x18, Copyright 1998-2007 McDowell Signal Processing, LLC

Atmosphere RTAS OSX
Atmosphere 1.2 Copyright Spectrasonics. www.spectrasonics.net

Atmosphere.dat


Auto-Tune_Evo_TDM.dpm
6.0.5, Copyright © 2008 Antares Audio Technologies

B4 II.dpm
2.0.4, Copyright © 2005 Native Instruments

B4 II.mopi
2.0.0, Copyright © 2003 Native-Instruments

Band Delays (Anth 2.0).dpm
1.3.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

Chorus.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Click.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

DigiReWire.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Dither.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Dynamics III.dpm
7.4cs2, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

EQ III.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Elastic Audio.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Flanger.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

GuitarRig 2.dpm
2.2.2

GuitarRig 2.mopi
2.0.2

H910 Harmonizer (Anth 2.0).dpm
1.4.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

H949 Harmonizer (Anth 2.0).dpm
1.4.3 (Anthology II), Copyright 1991-2008 Eventide, Inc.

IXL Level Meter (H).dpm
IXL Level Meter (H) v1.2x0, Copyright 2006 Roger Nichols Digital, Inc and Elemental Audio, Inc

IXL Level Meter.dpm
IXL Level Meter v1.2x0, Copyright 2006 Roger Nichols Digital, Inc and Elemental Audio, Inc

IXL Multimeter.dpm
IXL Multimeter v1.2x0, Copyright 2006 Roger Nichols Digital, Inc and Elemental Audio, Inc

IXL Spectrum Analyzer.dpm
IXL Spectrum Analyzer v1.2x0, Copyright 2006 Roger Nichols Digital, Inc and Elemental Audio, Inc

IXL Statistics.dpm
IXL Statistics v1.2x0, Copyright 2006 Roger Nichols Digital, Inc and Elemental Audio, Inc

IXL Stereo Analyzer.dpm
IXL Stereo Analyzer v1.2x0, Copyright 2006 Roger Nichols Digital, Inc and Elemental Audio, Inc

Instant Flanger (Anth 2.0).dpm
1.4.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

Instant Phaser (Anth 2.0).dpm
1.4.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

Invert-Duplicate.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Kontakt2.dpm
2.2.1, Copyright © 2005 Native Instruments

KontaktPlayer2.dpm
2.2.4, Copyright © 2007 Native Instruments

L2007 Mastering Limiter.dpm
1.3.4 (1275) "Copyright (C)2006-2007 Massey Plugins Inc., All Rights Reserved."

Line 6

LoFi.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

MC2000_HD.dpm
3.2x18, Copyright 1998-2007 McDowell Signal Processing, LLC

MDW_EQ2_3B.dpm
2.0.2r44, Copyright 2007 Massenburg Design Works.

MDW_EQ2_5B.dpm
2.0.2r44, Copyright 2007 Massenburg Design Works.

MOTUAudioFeeder.dpm
1.0x0, Copyright 2006, Mark of the Unicorn, Inc.

MachFive2 RTAS.dpm
2.0.2, Copyright 2007 MOTU

Massey TD5.dpm
1.1.3 (1287) "Copyright (c) 2007 Massey Plugins Inc., All Rights Reserved."

Massey Tools.dpm
0.5.0 beta r1537, Copyright (c) 2007-2008 Steven M. Massey, All Rights Reserved.

MasterX3.dpm
MasterX3 4.0.01 © 2006 TC Electronic A/S - All rights reserved

Melodyne plugin.dpm
Melodyne plugin 1.0.3.1 Copyright 1999-2008 Celemony Software GmbH

Mod Delay II.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Multi-Tap Delay.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Normalize-Gain.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Octavox (Anth 2.0).dpm
1.3.1 (Anthology II), Copyright 1991-2008 Eventide, Inc.

OmnisphereWrapper.dpm
1.6b5, Copyright 2006 Spectrasonics

Ping-Pong Delay.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Pitch.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Play.dpm


Plug-In Settings

Quadravox (Anth 2.0).dpm
1.1.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

RA
1.0.8, Copyright © 2005 Native-Instruments

ReVibe.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

RectiFi.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Reverse-DC Removal.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

SciFi.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Signal Generator.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

SignalTools.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

SoundToys

Stereo Dithered Mixer.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Strike.dpm
1.0.2.6036 Copyright 2008 Digidesign, A Division of Avid Technology, Inc.

Structure.dpm
1.0.1.5316 Copyright 2007 Digidesign, A Division of Avid Technology, Inc.

Stylus RMX Wrapper
Stylus RMX Wrapper 1.5 © 2005 Spectrasonics

Surround Dithered Mixer.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Tape-Head.dpm
1.3.2:1201 " Copyright (c) 2006-2007 Steven M. Massey, All Rights Reserved."

Time Comp-Exp-Pitch Shift.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Time Shift.dpm
7.4, Copyright © 2005 by Digidesign, a division of Avid. All rights reserved.

TimeAdjuster.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Trilogy RTAS OSX
Trilogy 1.2 Copyright Spectrasonics. www.spectrasonics.net

Trilogy.dat


Trim.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

VariFi.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Velvet.dpm
1.0.0.2944 Copyright 2006 Digidesign, A Division of Avid Technology, Inc.

WaveShell-DAE 6.0.dpm


Xpand!.dpm
1.0.1.989UB Copyright 2005 Digidesign, A Division of Avid Technology, Inc.

iZRXDeclickerPTHook.dpm
1.0.6, Copyright © 2001-2008 iZotope, Inc.

iZRXDeclipperPTHook.dpm
1.0.6, Copyright © 2001-2008 iZotope, Inc.

iZRXDenoiserPTHook.dpm
1.0.6, Copyright © 2001-2008 iZotope, Inc.

iZRXHumRemovalPTHook.dpm
1.0.6, Copyright © 2001-2008 iZotope, Inc.

iZRXSpectralRepairPTHook.dpm
1.0.6, Copyright © 2001-2008 iZotope, Inc.

vt3.dpm
"1.2.0f, Copyright (C)2006-2007 Steven M. Massey, All Rights Reserved."





Plug-Ins Unused Versions
__________________________________________
Absynth 3 RTAS
3.0.200, Copyright © 2005 Native-Instruments

AmpliTube
AmpliTube v1.2

AntaresFilter_RTAS_OSX
1.0 ©2003 Antares Audio Technologies. All Rights Reserved.

Aphex Aural Exciter.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Aphex BigBottom Pro.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Auto-Tune_TDM.dpm
5.1.0, Copyright © 2007 Antares Audio Technologies

D-Verb.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Drawmer Dynamics.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Drumagog.dpm
1.0x0, Copyright 2006 FXpansion Audio UK Ltd..

DrumagogFL.dpm
1.0x0, Copyright 2006 FXpansion Audio UK Ltd..

E-Channel (Anth 2.0).dpm
1.1.1 (Anthology II), Copyright 1991-2008 Eventide, Inc.

EQ45 (Anth 2.0).dpm
1.1.1 (Anthology II), Copyright 1991-2008 Eventide, Inc.

EQ65 (Anth 2.0).dpm
1.1.1 (Anthology II), Copyright 1991-2008 Eventide, Inc.

Echo Farm.dpm
2.30, Copyright 2006 Line 6

Eventide Reverb (Anth 2.0).dpm
1.3.1 (Anthology II), Copyright 1991-2008 Eventide, Inc.

Factory (Anth 2.0).dpm
1.2.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

FilterBank_HD.dpm
4.2x18, Copyright 1998-2007 McDowell Signal Processing, LLC

Focusrite d2.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Focusrite d3.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Impact.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

MASTER X3
v3.7, ©1996-2003 TC Works.
All Rights Reserved Worldwide.

Massey CT4 Demo.dpm
1.0.0r2, ©2006 Steven M. Massey, All Rights Reserved.

Massey DeEsser Demo.dpm
1.0.0 [1647] "Copyright (C)2008 Massey Plugins Inc., All Rights Reserved."

Omnipressor (Anth 2.0).dpm
1.4.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

PTA (Anth 2.0).dpm
1.1.1 (Anthology II), Copyright 1991-2008 Eventide, Inc.

Play.dpm


Pluggo-RTAS.dpm
Pluggo-RTAS, Copyright ? 2006 Cycling '74

Pultec EQH-2.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Pultec EQP-1A.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Pultec MEQ-5.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Reaktor5.dpm
5.1.0, Copyright © 2005 Native Instruments

Reaktor5.mopi
5.1.0, Copyright © 2005 Native Instruments

Slightly Rude Compressor.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Smack! TDM.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

SonyOxfordEQ.dpm
2.6.2, Copyright 2007 Sonnox.

Source-Live.dpm
1.0x0, Copyright 1991-2005 Digidesign, A Division of Avid Technology, Inc.

Stereo Mixer.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Stylus RTAS OSX
Stylus 1.0.6

Surround Mixer.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

SurroundScope
1.2, ©2000-2003 Digidesign, A Division of Avid Technology, Inc.

THC.dpm
1.0.4 (1285) "Copyright (c)2006-2007 Massey Plugins Inc., All Rights Reserved."

TL EveryPhase.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

TL InTune.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

TL MasterMeter.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

TL Metro.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

TL Space.dpm
7.4, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Ultra-Channel (Anth 2.0).dpm
1.1.2 (Anthology II), Copyright 1991-2008 Eventide, Inc.

Vinyl.dpm
1.7.2, Copyright © 2006 iZotope, Inc.

Vocal_WaveShell-DAE 1.1
1.1, © 1991-2006, Waves Audio Ltd. All Rights Reserved.

test unused







Toolkits and Digitranslator Versions
__________________________________________

Music Production Toolkit is not installed


DV Toolkit 2 is not installed


Digitranslator 2
7.4, Copyright 1991-2005 Digidesign, A Division of Avid Technology, Inc.


Digitranslator 1 is not installed
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  #9  
Old 10-29-2008, 10:51 AM
ishur ishur is offline
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Join Date: Mar 2006
Posts: 82
Default Re: Ethernet Error

Don't know if this will help you, but I had this error recently, and trashing preferences and repairing permissions fixed it. It's quick, painless and worth a try...
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  #10  
Old 11-23-2008, 08:04 PM
Mark Wheaton Mark Wheaton is offline
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Join Date: Dec 1969
Location: LA, CA, USA
Posts: 938
Default Re: Ethernet Error

Hello Digi I posted the list of plug ins and have not heard back. By the way, the delete prefs voodoo does not solve the issue.
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