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Old 05-24-2010, 12:16 PM
zakcrosby zakcrosby is offline
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Join Date: May 2010
Location: Spicewood, TX
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Default Digi 002 keeps resetting during use

My digi 002 keeps reseting during use both while recording sessions or while using alt src mon to listen to music from ipod or computer. When I try to turn it off and power it back on to reset it, it sometimes stays blank and does nothing. What is the problem??
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Old 05-24-2010, 12:48 PM
sw rec sw rec is offline
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Join Date: Oct 2005
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Default Re: Digi 002 keeps resetting during use

Dread power supply harness issue? What's the serial number? If it ENDS in A thru G it's pretty likely that's it. Its a free easy to perform fix.
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Old 05-24-2010, 09:07 PM
zakcrosby zakcrosby is offline
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Default Re: Digi 002 keeps resetting during use

Serial #: TB0742500F. Guess you're right... What do I do?
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Old 05-25-2010, 08:43 AM
albee1952 albee1952 is offline
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Default Re: Digi 002 keeps resetting during use

If you are the registered owner, call tech support for new parts. Avid/Digi has been very good about covering this issue way past any warranty. Otherwise, open the unit and re-seat the harness(do each connector at least 6 times) and you stand a good chance of being good for a while(repeat every 6 months).

from an old posting:
A note to ALL 002 owners. Anytime you have a connection issue, try re-seating the harness because you have nothing to lose. Just remove the top(rack version) or bottom(mixer version-mixer power supply is attached to the bottom so lift it slowly). Power supply on the rack is on the right SIDE panel with the faceplate toward you. Take a good look at each connector so you get it back on in the same position. Simply pull and reconnect each connection at least 6 times and re-assemble). You don't need any serious skills or tools and your 002 is long out of warranty. I know this won't help everybody, but for sure it will help SOMEbody If it doesn't help, then you will know what to do with a new harness and power supply if Digi/Avid comes thru for you.

BTW, 3 clicks is normal relay cycling on startup.
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