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  #1  
Old 03-22-2018, 07:44 PM
JamesTiago JamesTiago is offline
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Default Pro Tools HD 11 Crash

Hi, i need help please. My pro tools Start to crash, no matter what i do doesn't work anymore. Was working fine fine, 3 days ago and right way did stop work?

I have the pro tools HD 11 Native Version 11.3.2 and i m using IMAC OS X El Capitan 10.11.6


Do you know if i will need to downgrade my system Now, to the Yosemite operation system or upgrade to the pro tools 12 and pay 1000$?

Thank you.
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  #2  
Old 03-23-2018, 06:00 AM
musicman691 musicman691 is offline
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Default Re: Pro Tools HD 11 Crash

Quote:
Originally Posted by JamesTiago View Post
Hi, i need help please. My pro tools Start to crash, no matter what i do doesn't work anymore. Was working fine fine, 3 days ago and right way did stop work?

I have the pro tools HD 11 Native Version 11.3.2 and i m using IMAC OS X El Capitan 10.11.6


Do you know if i will need to downgrade my system Now, to the Yosemite operation system or upgrade to the pro tools 12 and pay 1000$?

Thank you.
You would be better served by going back to Yosemite. OSX 10.10.5 and PT 11.3.2 play well together here. Besides PT11 not being supported on El Crapitan EC is possibly the worst OSX Apple has ever put out. There's a reason it has that nickname.
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  #3  
Old 03-23-2018, 07:36 AM
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YYR123 YYR123 is offline
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Default Re: Pro Tools HD 11 Crash

Worst for PT, possibly

I have that OS on a laptop I got last year and I actually really like it....OS wise.

I don’t really use it for PT much besides to test things.

I run Studio One on it remotely and it works a charm while recording from a Studiolive desk
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HDX - PT12.5.1 - HD I/O 16x8x8
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http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #4  
Old 03-23-2018, 11:55 PM
JamesTiago JamesTiago is offline
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Default Re: Pro Tools HD 11 Crash

Thanks for your help. 2 more question Please, why i was using my pro tools For long long time using El Capitan and was working fine and now for some reason, just start to not open anymore crash wen opening.. do you think can be because my computer did some upgrades on El Capitan?


Do you know if The Mac OS HighSierra upgrade work with Pro tools HD 11, VERSION 11.3.2 or will work later in the future?

Thanks!
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Pro tools HD 11 and HD 10
16 x 16 HD Avid interface
iMac OS X 10.10 Yosemite
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  #5  
Old 03-24-2018, 12:02 AM
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YYR123 YYR123 is offline
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Default Pro Tools HD 11 Crash

Compatibility chart here

http://avid.force.com/pkb/articles/e...tibility-Chart

Also trash prefs and try again

https://www.sweetwater.com/sweetcare...s-preferences/
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #6  
Old 03-24-2018, 04:31 AM
musicman691 musicman691 is offline
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Default Re: Pro Tools HD 11 Crash

Quote:
Originally Posted by JamesTiago View Post
Thanks for your help. 2 more question Please, why i was using my pro tools For long long time using El Capitan and was working fine and now for some reason, just start to not open anymore crash wen opening.. do you think can be because my computer did some upgrades on El Capitan?


Do you know if The Mac OS HighSierra upgrade work with Pro tools HD 11, VERSION 11.3.2 or will work later in the future?

Thanks!
Quote:
Originally Posted by YYR123 View Post
IN addition to what Daniel wrote there's also a utility by Pete Gates who's a member here that will trash databases and prefs and do a whole lot mote. It's free; just search for user Pete Gates and there's a link in his sig file to the utility.

Also never, ever let your computer do updates on it's own. You could end up in a situation like it looks like has happened here. If you have a working system then don't mess with it. Just because there's an update doesn't mean you have to do it. You got lucky that PT11.3.2 worked at all on El Crapitan. And there will be no more updates to PT11. So Yosemite 10.10.5 is the last supported OSX for PT11.3.2. Yes, some people run unsupported system setups but eventually they'll have odd things happen at some point.
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  #7  
Old 03-24-2018, 11:41 PM
JamesTiago JamesTiago is offline
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Default Re: Pro Tools HD 11 Crash

Thanks for your help. Yes i will not never do any updates anymore, my pro tools was working fine fine with no problems. i saw we are been stock with Pro tools HD. Honestly they are pushing people to go to pro tools HD12, and think they will have more customers doing that.. And The end at the day, they are loosing customers thats the true. Thanks!
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Pro tools HD 11 and HD 10
16 x 16 HD Avid interface
iMac OS X 10.10 Yosemite
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  #8  
Old 04-04-2018, 07:38 PM
JamesTiago JamesTiago is offline
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Default Re: Pro Tools HD 11 Crash

So i have install my operation system Yosemite and WOW my pro tools its working so good but i did clean my hard drive and start from Zero and its like working so smoothly.

i have one more question please: wen i m going to import some Data, from another project, to keep same settings, plugins and volumes and etc, my pro tools its crashing, but this is not a big to me, but i would like to figure out why.

Thanks again
__________________
HD Native thunderbolt
Pro tools HD 11 and HD 10
16 x 16 HD Avid interface
iMac OS X 10.10 Yosemite
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  #9  
Old 04-06-2018, 11:06 PM
JamesTiago JamesTiago is offline
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Join Date: Jan 2015
Location: San Francisco
Posts: 7
Default Re: Pro Tools HD 11 Crash

Quote:
Originally Posted by JamesTiago View Post
So i have install my operation system Yosemite and WOW my pro tools its working so good but i did clean my hard drive and start from Zero and its like working so smoothly.

i have one more question please: wen i m going to import some Data, from another project, to keep same settings, plugins and volumes and etc, my pro tools its crashing, but this is not a big to me, but i would like to figure out why.

Thanks again
__________________
HD Native thunderbolt
Pro tools HD 11 and HD 10
16 x 16 HD Avid interface
iMac OS X 10.10 Yosemite
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  #10  
Old 04-06-2018, 11:55 PM
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YYR123 YYR123 is offline
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Default Re: Pro Tools HD 11 Crash

Some versions of PT had import session data bugs....

I can’t really say for sure because I haven’t ran 11 for some years
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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