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#1
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Upgrade Plan Query...
Hey all,
My upgrade plan is due to expire at the end of the week, so I paid for the upgrade yesterday and have an email from AVID confirming this (also my card has been correctly billed) However, Update Manager (which is a piece of junk and I've since deleted) was showing that I still needed to update this morning, so I've just checked that all is ok (as I obviously don't want my subscription to accidentally expire) My AVID account is showing that my subscription is active until September 2017, however my iLok is still showing that it's about to expire... I obviously entered my iLok account name in the update process, so I think I've done all that is necessary on that front... I've also checked in iLok manager but there's nothing new there... Is this usual..? Will it just auto update as the old licence expires, or is there something a bit odd going on here? I just don't want to be left not being able to work at the end of the week! Thanks
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Mac Pro 2019 3.5GHz 8 Core 48GB RAM OS 13.6.3 Protools Studio 2023.12 Antelope Orion 32, Vienna Ensemble Pro 5, UAD Quad PCIe |
#2
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Re: Upgrade Plan Query...
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6 |
#3
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Re: Upgrade Plan Query...
Thanks..! That's exactly what I needed to put my mind at rest!
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Mac Pro 2019 3.5GHz 8 Core 48GB RAM OS 13.6.3 Protools Studio 2023.12 Antelope Orion 32, Vienna Ensemble Pro 5, UAD Quad PCIe |
#4
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Re: Upgrade Plan Query...
I have the same "problem" and asked AVID support about it. I got this reply:
Quote:
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Regards www.h-musikk.no/english.html Norway ASUS X99-E, Intel Core i7-6850K, Noctua NH-U9S, Corsair Vengeance LPX DDR4 2133MHz 16GB, Samsung 960 EVO 250GB M.2 PCIe SSD (System), Samsung 850 EVO 500GB 2.5" SSD (Data), Samsung 850 EVO 1TB 2.5" SSD (Sample), WD Desktop Black 1TB 3.5" (Audio), Gigabyte GeForce GTX 1060, Corsair RM750x 750W, Samsung 34" LED Curved, Windows 10 Pro 64-bit, Lynx AES16e, Aurora 16, Cakewalk by BandLab, Pro Tools 2021 |
#5
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Re: Upgrade Plan Query...
I was still seeing odd behaviour on the iLok.... But perhaps AVID have just been preparing for this: http://duc.avid.com/showthread.php?t=384533
Having dealt with this new authorisation all looks correct on the iLok.
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Mac Pro 2019 3.5GHz 8 Core 48GB RAM OS 13.6.3 Protools Studio 2023.12 Antelope Orion 32, Vienna Ensemble Pro 5, UAD Quad PCIe |
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