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  #1  
Old 10-07-2009, 01:10 PM
Istarri Istarri is offline
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Default Help! Pro Tools wont load

I got a message about a new pro tools 8.0.1 update. So I downloaded and installed it and for some reason pro tools kept getting stuck trying to load a structure.dpm plugin. After restarting several times and trying to reinstall the update, followed by more restarting....I desided to start with a clean slate and reinstall pro tools, great idea right, thats what I thought, right as I got the message "pro tools has been removed from your computer" a small voice (in my head) asked: "Do you know where your installation disk is?"...

Long story short could not find the disk, waited on hold with digi for over an hour, got a download version of pro tools 8, reinstalled and.......IT IS STUCK ON THE SAME PLUG IN !!

any suggestions?
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  #2  
Old 10-07-2009, 01:15 PM
lincol1 lincol1 is offline
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Default Re: Help! Pro Tools wont load

Try trashing your prefences and databases with this very helpful app.

http://duc.digidesign.com/showthread...sh+preferences
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Mac Pro 2.66 Ghz Quad, 10.6.6, 12GB Ram, PT9, Logic 9, Kontakt, East West, VSL, Waves, Sound Toys, IK Multimedia
RME FF UC, Focusrite Octopre mkii, UA LA 610 mkii, MC Transport, Yamaha HS80M, Lauten, AKG, Sure, Blue
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  #3  
Old 10-07-2009, 01:28 PM
JMS40 JMS40 is offline
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Default Re: Help! Pro Tools wont load

Also make sure Internet Explorer 8 hasn't been recently installed...
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  #4  
Old 10-07-2009, 01:37 PM
Istarri Istarri is offline
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Default Re: Help! Pro Tools wont load

I have within the last few months upgraded to internet explorer 8, but pro tools has been fine up until I tried to load the 8.0.1 upgrade yesterday, why would IE 8 cause an issue?
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  #5  
Old 10-07-2009, 01:39 PM
Istarri Istarri is offline
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Default Re: Help! Pro Tools wont load

I also noticed my digi 003+ host light does not come on and I just tried again to load pro tools W/O the rack on this time and it didnt ask me to turn it on, It froze at the same structure.dpm plugin
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  #6  
Old 10-07-2009, 01:50 PM
lincol1 lincol1 is offline
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Default Re: Help! Pro Tools wont load

I think JMS40 is on to it w/ IE8
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Lincoln Mitchell

www.studiofifty.net

Mac Pro 2.66 Ghz Quad, 10.6.6, 12GB Ram, PT9, Logic 9, Kontakt, East West, VSL, Waves, Sound Toys, IK Multimedia
RME FF UC, Focusrite Octopre mkii, UA LA 610 mkii, MC Transport, Yamaha HS80M, Lauten, AKG, Sure, Blue
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  #7  
Old 10-07-2009, 02:00 PM
JMS40 JMS40 is offline
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Default Re: Help! Pro Tools wont load

Quote:
Originally Posted by Istarri View Post
why would IE 8 cause an issue?
Sticky:Tech Alert - Installation of Internet Explorer 8 may cause Pro Tools to not launch.
DigiTechSupt
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